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- Tasks: Lead the delivery of exciting events and manage operational logistics for filming projects.
- Company: Join the award-winning Black Country Living Museum, a unique open-air venue.
- Benefits: Enjoy competitive salary, supportive culture, and opportunities to learn new skills.
- Why this job: Make a real impact by creating memorable experiences for visitors and clients.
- Qualifications: Experience in delivering high-quality events and strong collaboration skills.
- Other info: Flexible working hours with evening and weekend shifts; great career growth potential.
The predicted salary is between 37000 - 51800 £ per year.
Location: Dudley
Salary: £37,000 per annum
Contract: Full-time, Permanent
Working Hours: 40 hours per week, (Regular evening work and occasional weekend work required)
Black Country Living Museum is seeking a dynamic and collaborative individual to take on the role of Events Operational Manager. The successful applicant will work with stakeholders across the Museum and externally to lead the delivery of our outstanding events programme. From our distinctive, immersive large-scale Public Programmes to our unique Hire & Hospitality offer, you'll play an integral part in bringing ideas to life! You'll also oversee the Museum's use as a major filming location, supporting TV and film productions and ensuring smooth, professional delivery at every stage. A passion for managing high-quality visitor and client experiences is essential for this role.
What will you be doing?
- Managing the operational delivery of the Museum's Public Events Programme, ensuring events meet the creative brief.
- Managing the operational delivery of the Museum's Hire & Hospitality offer, ensuring clients consistently receive exceptional service.
- Effectively collaborating with teams across the Museum, building rapport to ensure the delivery of outstanding events.
- Overseeing operational logistics when the Museum is used as a filming location, including major TV and film projects such as Peaky Blinders, Stan & Ollie and Three Little Birds.
- Preparing and managing event delivery budgets, operating responsibly within agreed budget parameters.
- Designing and maintaining safe working practices across all aspects of operational delivery.
- Evaluating event performance by reviewing feedback from multiple sources.
- Leading and developing the events delivery team.
What are we looking for?
- A detail-oriented individual with a proven track record of successfully delivering high-quality public events, comparable in scale to those the Museum is renowned for.
- An ability to understand and interrogate an event brief and demonstrable experience of the skills required to meet it successfully.
- A confident collaborator who can influence others to achieve positive outcomes.
- Ability to represent the Museum professionally when working with external partners, contractors, visitors and clients.
- Enthusiasm for delivering exceptional visitor experiences and someone who enjoys being hands-on at events.
- A flexible approach to work, as evening and occasional weekend work is required.
- Line management experience is desirable, but not essential.
Who are we?
We are an award-winning 31-acre open-air museum. Throughout our 47-year history, our aim has always been clear: Inspiring your discovery of the Black Country. We ensure that the revolutionary story of the Black Country's industrial landscape—the first ever of its kind in the UK—is celebrated by generations.
What can you expect?
- Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations.
- Opportunity to learn new skills.
- Competitive rewards & benefits.
- Supportive & inclusive work culture.
- Positive attitude to work-life balance.
What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV. BCLM is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. We are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates. Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.
Closing date: 16th February 2026. Interviews are expected to take place within 7 days of the closing date, adjustments will be made should successful candidates be unable to attend.
Events Operational Manager in London employer: Black Country Living Museum
Contact Detail:
Black Country Living Museum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Operational Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events and experiences. Include photos, feedback, and any metrics that highlight your success. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like Black Country Living Museum, and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by researching the company and its events. Be ready to discuss how your experience aligns with their needs. And remember, we encourage you to apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Events Operational Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Events Operational Manager role. Highlight your experience in managing events and working with diverse teams, as this will show us you understand what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about delivering exceptional visitor experiences and how your skills align with our mission at the Museum.
Showcase Your Collaboration Skills: We love a good team player! In your application, mention specific examples of how you've successfully collaborated with others to deliver outstanding events. This will help us see your potential fit with our culture.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Black Country Living Museum
✨Know Your Events Inside Out
Before the interview, dive deep into the events that the Museum has hosted. Familiarise yourself with their Public Programmes and Hire & Hospitality offers. Being able to discuss specific events and how you would enhance them will show your passion and understanding of the role.
✨Showcase Your Collaboration Skills
This role requires effective collaboration with various teams. Prepare examples from your past experiences where you successfully worked with different stakeholders. Highlight how you built rapport and influenced positive outcomes, as this will resonate well with the interviewers.
✨Budgeting Brilliance
Since managing event delivery budgets is key, be ready to discuss your experience with budgeting. Bring examples of how you've operated within budget parameters while still delivering high-quality events. This will demonstrate your financial acumen and operational efficiency.
✨Embrace Flexibility and Hands-On Experience
Given the need for evening and weekend work, express your willingness to be flexible. Share instances where you've taken a hands-on approach at events, showcasing your enthusiasm for delivering exceptional visitor experiences. This will highlight your commitment to the role.
