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- Tasks: Lead and manage exciting events at a unique museum, ensuring exceptional visitor experiences.
- Company: Join the award-winning Black Country Living Museum, celebrating local history and culture.
- Benefits: Enjoy generous leave, a contributory pension, discounts, and free parking.
- Why this job: Be part of a dynamic team delivering high-profile events and filming projects.
- Qualifications: Experience in managing public events and a passion for collaboration.
- Other info: Flexible hours with opportunities for professional growth in a vibrant environment.
The predicted salary is between 37000 - 37000 £ per year.
Location: Dudley
Salary: £37,000 per annum
Contract: Full-time, Permanent
Working Hours: 40 hours per week, (Regular evening work and occasional weekend work required)
Black Country Living Museum is seeking a dynamic and collaborative individual to take on the role of Events Operational Manager. The successful applicant will work with stakeholders across the Museum and externally to lead the delivery of our outstanding events programme. From our distinctive, immersive large-scale Public Programmes to our unique Hire & Hospitality offer, you’ll play an integral part in bringing ideas to life. You’ll also oversee the Museum’s use as a major filming location, supporting TV and film productions and ensuring smooth, professional delivery at every stage. A passion for managing high-quality visitor and client experiences is essential for this role.
What will you be doing?
- Managing the operational delivery of the Museum’s Public Events Programme, ensuring events meet the creative brief.
- Managing the operational delivery of the Museum’s Hire & Hospitality offer, ensuring clients consistently receive exceptional service.
- Effectively collaborating with teams across the Museum, building rapport to ensure the delivery of outstanding events.
- Overseeing operational logistics when the Museum is used as a filming location, including major TV and film projects.
- Preparing and managing event delivery budgets, operating responsibly within agreed budget parameters.
- Designing and maintaining safe working practices across all aspects of operational delivery.
- Evaluating event performance by reviewing feedback from multiple sources.
- Leading and developing the events delivery team.
What are we looking for?
- A detail-oriented individual with a proven track record of successfully delivering high-quality public events.
- An ability to understand and interrogate an event brief and demonstrable experience of the skills required to meet it successfully.
- A confident collaborator who can influence others to achieve positive outcomes.
- Ability to represent the Museum professionally when working with external partners, contractors, visitors and clients.
- Enthusiasm for delivering exceptional visitor experiences and someone who enjoys being hands-on at events.
- A flexible approach to work, as evening and occasional weekend work is required.
- Line management experience is desirable, but not essential.
Who are we?
We are an award-winning 31-acre open-air museum. Throughout our 47-year history, our aim has always been clear: Inspiring your discovery of the Black Country. We ensure that the revolutionary story of the Black Country’s industrial landscape is celebrated by generations.
What can you expect?
- Unique working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations.
- Opportunity to learn new skills.
- Positive attitude to work-life balance.
Equality, Diversity and Safeguarding: BC Living Museum is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. We are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates. Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.
Closing date: 16 February 2026
Interviews are expected to take place within 7 days of the closing date; adjustments will be made should successful candidates be unable to attend.
Apply now
Benefits include access to the 31-acre site, generous annual leave, contributory pension, employee assistance programme, discounts, free parking, and more.
Events Operational Manager Dudley Museum Operations employer: Black Country Living Museum
Contact Detail:
Black Country Living Museum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Operational Manager Dudley Museum Operations
✨Tip Number 1
Get to know the Museum and its events inside out! Research past events, understand their themes, and think about how you can bring fresh ideas to the table. This will show your passion and help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees or industry professionals on LinkedIn. Ask them about their experiences at the Museum and share your enthusiasm for the role. A personal connection can make all the difference!
✨Tip Number 3
Prepare for those tricky interview questions! Think about examples from your past experiences that showcase your skills in event management and collaboration. Practice makes perfect, so get a friend to help you out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Black Country Living Museum team!
We think you need these skills to ace Events Operational Manager Dudley Museum Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Events Operational Manager role. Highlight your experience in managing events and collaborating with teams, as this is key for us at the Museum.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about delivering exceptional visitor experiences and how your background aligns with our mission at the Black Country Living Museum.
Showcase Your Collaboration Skills: We love a team player! In your application, mention specific examples of how you've successfully collaborated with others to deliver outstanding events. This will show us you can build rapport across different teams.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Black Country Living Museum
✨Know Your Events Inside Out
Before the interview, dive deep into the Museum's past events and programmes. Familiarise yourself with their unique offerings and think about how you can contribute to enhancing these experiences. Being able to discuss specific events and suggest improvements will show your passion and understanding of the role.
✨Showcase Your Collaboration Skills
Since this role requires working closely with various stakeholders, prepare examples of how you've successfully collaborated in the past. Think about times when you influenced others or resolved conflicts to achieve a common goal. This will demonstrate your ability to build rapport and work effectively within a team.
✨Budgeting Brilliance
Brush up on your budgeting skills! Be ready to discuss how you've managed event budgets in previous roles. Prepare to share specific examples of how you ensured events were delivered within budget while still meeting high standards. This will highlight your attention to detail and financial acumen.
✨Embrace Flexibility and Enthusiasm
The job requires a flexible approach, especially with evening and weekend work. During the interview, express your enthusiasm for hands-on involvement in events and your willingness to adapt to changing circumstances. This positive attitude will resonate well with the interviewers and show that you're ready for the dynamic nature of the role.
