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- Tasks: Lead and deliver exciting events at a unique open-air museum.
- Company: Join the award-winning Black Country Living Museum team.
- Benefits: Enjoy competitive pay, skill development, and a supportive work culture.
- Why this job: Be part of memorable events and film productions like Peaky Blinders!
- Qualifications: Experience in event management and a passion for exceptional visitor experiences.
- Other info: Flexible hours with opportunities for career growth in a dynamic environment.
The predicted salary is between 37000 - 51800 £ per year.
Location: Dudley
Salary: £37,000 per annum
Contract: Full-time, Permanent
Working Hours: 40 hours per week, (Regular evening work and occasional weekend work required)
Black Country Living Museum is seeking a dynamic and collaborative individual to take on the role of Events Operational Manager. The successful applicant will work with stakeholders across the Museum and externally to lead the delivery of our outstanding events programme. From our distinctive, immersive large-scale Public Programmes to our unique Hire & Hospitality offer, you’ll play an integral part in bringing ideas to life! You’ll also oversee the Museum’s use as a major filming location, supporting TV and film productions and ensuring smooth, professional delivery at every stage. A passion for managing high-quality visitor and client experiences is essential for this role.
What will you be doing?
- Managing the operational delivery of the Museum’s Public Events Programme, ensuring events meet the creative brief.
- Managing the operational delivery of the Museum’s Hire & Hospitality offer, ensuring clients consistently receive exceptional service.
- Effectively collaborating with teams across the Museum, building rapport to ensure the delivery of outstanding events.
- Overseeing operational logistics when the Museum is used as a filming location, including major TV and film projects such as Peaky Blinders, Stan & Ollie and Three Little Birds.
- Preparing and managing event delivery budgets, operating responsibly within agreed budget parameters.
- Designing and maintaining safe working practices across all aspects of operational delivery.
- Evaluating event performance by reviewing feedback from multiple sources.
- Leading and developing the events delivery team.
What are we looking for?
- A detail-oriented individual with a proven track record of successfully delivering high-quality public events, comparable in scale to those the Museum is renowned for.
- An ability to understand and interrogate an event brief and demonstrable experience of the skills required to meet it successfully.
- A confident collaborator who can influence others to achieve positive outcomes.
- Ability to represent the Museum professionally when working with external partners, contractors, visitors and clients.
- Enthusiasm for delivering exceptional visitor experiences and someone who enjoys being hands-on at events.
- A flexible approach to work, as evening and occasional weekend work is required.
- Line management experience is desirable, but not essential.
Who are we?
We are an award-winning 31-acre open-air museum. Throughout our 47-year history, our aim has always been clear: Inspiring your discovery of the Black Country. We ensure that the revolutionary story of the Black Country’s industrial landscape – the first ever of its kind in the UK – is celebrated by generations.
What can you expect?
- Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations.
- Opportunity to learn new skills.
- Competitive rewards & benefits.
- Supportive & inclusive work culture.
- Positive attitude to work-life balance.
What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV. BCLM is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. We are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates. Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.
Closing date: 16th February 2026. Interviews are expected to take place within 7 days of the closing date, adjustments will be made should successful candidates be unable to attend.
Events Operational Manager in Dudley employer: Black Country Living Museum
Contact Detail:
Black Country Living Museum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Operational Manager in Dudley
✨Tip Number 1
Get to know the Black Country Living Museum inside out! Familiarise yourself with their events and unique offerings. This way, when you chat with them, you can show off your passion and understanding of what makes their events special.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Events Operational Manager role. Plus, it shows you're genuinely interested in the position!
✨Tip Number 3
Prepare for the interview by thinking about how you can demonstrate your event management skills. Have examples ready that showcase your ability to deliver high-quality events and collaborate effectively with teams. We want to see your hands-on experience shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our amazing team at the museum. So, get that CV polished and let’s make it happen!
We think you need these skills to ace Events Operational Manager in Dudley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Events Operational Manager role. Highlight any relevant event management experience and showcase your ability to deliver high-quality public events.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about events and how your background makes you the perfect fit for our team. Don’t forget to mention your collaborative spirit and attention to detail!
Showcase Your Experience: When detailing your past roles, focus on specific achievements in event management. Whether it's managing budgets or leading teams, we want to see how you've made a positive impact in previous positions.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people quickly. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Black Country Living Museum
✨Know Your Events Inside Out
Before the interview, dive deep into the types of events the Museum hosts. Familiarise yourself with their Public Programmes and Hire & Hospitality offers. Being able to discuss specific events and how you would enhance them shows your passion and understanding of the role.
✨Showcase Your Collaboration Skills
This role requires a lot of teamwork, so be ready to share examples of how you've successfully collaborated with different teams in the past. Highlight any experiences where you influenced positive outcomes or built rapport with stakeholders, as this will resonate well with the interviewers.
✨Budgeting Brilliance
Since managing event delivery budgets is key, come prepared to discuss your experience with budgeting. Share specific instances where you managed costs effectively while still delivering high-quality events. This will demonstrate your ability to operate within budget parameters.
✨Be Ready for Hands-On Scenarios
Given the hands-on nature of the role, think of examples where you’ve been actively involved in event execution. Whether it’s setting up an event or troubleshooting on the day, showing that you’re not afraid to roll up your sleeves will impress the interviewers.
