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- Tasks: Lead and deliver exciting events at a unique open-air museum.
- Company: Join the award-winning Black Country Living Museum team.
- Benefits: Enjoy competitive pay, skill development, and a supportive work culture.
- Why this job: Be part of memorable events and film productions like Peaky Blinders!
- Qualifications: Experience in event management and a passion for visitor experiences.
- Other info: Flexible hours with opportunities for career growth in a vibrant environment.
The predicted salary is between 37000 - 51800 £ per year.
Location: Dudley
Salary: £37,000 per annum
Contract: Full-time, Permanent
Working Hours: 40 hours per week, (Regular evening work and occasional weekend work required)
Black Country Living Museum is seeking a dynamic and collaborative individual to take on the role of Events Operational Manager. The successful applicant will work with stakeholders across the Museum and externally to lead the delivery of our outstanding events programme. From our distinctive, immersive large-scale Public Programmes to our unique Hire & Hospitality offer, you'll play an integral part in bringing ideas to life! You'll also oversee the Museum's use as a major filming location, supporting TV and film productions and ensuring smooth, professional delivery at every stage. A passion for managing high-quality visitor and client experiences is essential for this role.
What will you be doing?
- Managing the operational delivery of the Museum's Public Events Programme, ensuring events meet the creative brief.
- Managing the operational delivery of the Museum's Hire & Hospitality offer, ensuring clients consistently receive exceptional service.
- Effectively collaborating with teams across the Museum, building rapport to ensure the delivery of outstanding events.
- Overseeing operational logistics when the Museum is used as a filming location, including major TV and film projects such as Peaky Blinders, Stan & Ollie and Three Little Birds.
- Preparing and managing event delivery budgets, operating responsibly within agreed budget parameters.
- Designing and maintaining safe working practices across all aspects of operational delivery.
- Evaluating event performance by reviewing feedback from multiple sources.
- Leading and developing the events delivery team.
What are we looking for?
- A detail-oriented individual with a proven track record of successfully delivering high-quality public events, comparable in scale to those the Museum is renowned for.
- An ability to understand and interrogate an event brief and demonstrable experience of the skills required to meet it successfully.
- A confident collaborator who can influence others to achieve positive outcomes.
- Ability to represent the Museum professionally when working with external partners, contractors, visitors and clients.
- Enthusiasm for delivering exceptional visitor experiences and someone who enjoys being hands-on at events.
- A flexible approach to work, as evening and occasional weekend work is required.
- Line management experience is desirable, but not essential.
Who are we?
We are an award-winning 31-acre open-air museum. Throughout our 47-year history, our aim has always been clear: Inspiring your discovery of the Black Country. We ensure that the revolutionary story of the Black Country's industrial landscape - the first ever of its kind in the UK - is celebrated by generations.
What can you expect?
- Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations.
- Opportunity to learn new skills.
- Competitive rewards & benefits.
- Supportive & inclusive work culture.
- Positive attitude to work-life balance.
What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV.
BCLM is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. We are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.
Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.
Closing date: 16th February 2026
Interviews are expected to take place within 7 days of the closing date, adjustments will be made should successful candidates be unable to attend.
As we say in the Black Country, tara-a-bit!
Events Operational Manager in Birmingham employer: Black Country Living Museum
Contact Detail:
Black Country Living Museum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Operational Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or attend interviews, bring along a portfolio of your past events. Highlight your successes and how you’ve managed logistics, budgets, and teams. It’s all about proving you can deliver outstanding experiences!
✨Tip Number 3
Be proactive! If you see an event company or venue you’d love to work for, don’t wait for them to post a job. Reach out directly with a friendly email expressing your interest and sharing your CV. Sometimes, the best opportunities come from taking the initiative!
✨Tip Number 4
Apply through our website! We’re always on the lookout for passionate individuals to join our team. Make sure to keep an eye on our careers page and submit your application there. It’s the best way to ensure your CV gets seen by the right people!
We think you need these skills to ace Events Operational Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Events Operational Manager role. Highlight your experience in managing public events and any relevant skills that match the job description. We want to see how you can bring our events to life!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for delivering exceptional visitor experiences and your collaborative spirit. Let us know why you're excited about working with us at the Black Country Living Museum.
Showcase Your Experience: When detailing your past roles, focus on specific examples of successful event management. We love numbers, so if you can quantify your achievements, do it! This helps us see the impact you've made in previous positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team at the Black Country Living Museum!
How to prepare for a job interview at Black Country Living Museum
✨Know the Events Inside Out
Before your interview, dive deep into the events that the Museum has hosted. Familiarise yourself with their Public Programmes and Hire & Hospitality offerings. Being able to discuss specific events and how you would enhance them shows your passion and understanding of the role.
✨Showcase Your Collaboration Skills
As an Events Operational Manager, you'll need to work closely with various teams. Prepare examples of past experiences where you've successfully collaborated with others to deliver outstanding events. Highlight your ability to build rapport and influence positive outcomes.
✨Budgeting Brilliance
Since managing event delivery budgets is key, be ready to discuss your experience with budgeting. Bring examples of how you've operated within budget parameters while still delivering high-quality events. This will demonstrate your financial acumen and attention to detail.
✨Embrace Flexibility and Hands-On Experience
The role requires a flexible approach, especially with evening and weekend work. Share your willingness to adapt and any hands-on experiences you've had at events. This will show your enthusiasm for delivering exceptional visitor experiences and your readiness to jump in when needed.
