Job summary
Join our Individual Funding Request (IFR) & Prior Approvals Team as an IFR Senior Officer, covering maternity leave on a fixed-term contract until May 2027.
Support fair access to healthcare across the ICB by managing IFRs (a statutory responsibility) and Prior Approvals (a contractual responsibility), in line with commissioning policies and contractual requirements.
Apply policies, procedures and clinical criteria, manage complex cases and deliver timely outcomes. Work with clinicians, providers and commissioning colleagues to support robust, evidence-based, compliant decisions, reduce challenge risk and use NHS resources effectively.
Support the IFR Senior Specialist and Lead Nurse for IFR & Clinical Policy to deliver and develop the service.
What we're looking for:
Strong case management and administration experience.
Analytical and decision-making skills.
Ability to apply policies and clinical criteria.
Strong communication and stakeholder management.
Commitment to quality, patient-centred services.
Why join us?
Make a difference to patient care.
Build expertise in IFRs, Prior Approvals and clinical policy.
Work with experienced commissioning and clinical colleagues.
Gain experience in a supportive NHS environment.
A challenging, rewarding role for a motivated, organised person who enjoys detailed casework and evidence-based decisions.
Main duties of the job
The seven-person IFR & Prior Approvals Team supports Black Country and Birmingham & Solihull ICBs. We seek an organised, motivated individual to manage competing priorities, solve problems and adapt to changing demands.
The IFR Senior Officer receives, validates and processes treatment requests, reviews clinical information and Summary Care Records, maintains accurate Blueteq records, assesses Prior Approvals against commissioned policy criteria and communicates decisions to clinicians and GPs.
You will support IFR Screening, Full IFR and Prior Approval Panels, co-ordinate clinical advice, manage patient, provider and stakeholder enquiries, and contribute to complaints, challenges, FOI requests, audits and reporting. You may also support high-cost treatment validation and assurance.
You will need strong organisational, analytical and communication skills to interpret complex information, maintain audit trails and produce clear correspondence and reports. Accuracy, attention to detail and Microsoft Office skills, particularly Word and Excel, are essential. Knowledge of Blueteq, NHS systems and Summary Care Records is desirable; training is provided.
We seek someone professional, adaptable, trustworthy, compassionate and respectful, who remains calm and effective under pressure.
About us
Birmingham, the Black Country and Solihull Integrated Care Board (ICB) brings together the NHS, local councils and voluntary sector partners to support 2.7 million people. Our vision is to make the area the healthiest place to live and work by improving life chances and reducing inequalities.
As an employee, you will demonstrate our system values, champion inclusion and help address health inequalities so everyone can thrive. In return, the ICB offers a supportive, ambitious and inclusive workplace, with opportunities to develop and work with partners to deliver meaningful change.
The ICB is committed to a workforce that reflects the population of Birmingham, the Black Country and Solihull. We promote equality, diversity and inclusion and welcome applications from everyone who meets the role criteria, regardless of age, gender, disability, race, religion or sexual orientation.
The ICB is a registered Disability Confident Employer. We welcome applications from disabled people and will shortlist suitable applicants who meet the essential criteria.
This vacancy is open only to employees of BBCS ICB. Successful internal applicants will remain employed by their current ICB and their work base will remain unchanged
Job description
Job responsibilities
PLEASE REFER TO THE FULL JOB DESCRIPTION AND PERSON SPECIFICATION ATTACHED
In carrying out your role, at least one of the agreed strategic anchors should be at the core of everything you do:
- Commissioning for Value and Outcomes
- Accelerating Neighbourhood Health at Pace
- Making the Best Use of Digital Solutions in our Pathways
- Financial Discipline / 2% Productivity
- Advancing Health Equity
- Integrated Partnership
You will be accountable for:
- Supporting the IFR service in delivering an effective Individual Funding Request and Prior Approval service, ensuring that the workstream is planned and manged effectively, accurately and in a time manner to the IFR Service and the wider team.
- The post holder will provide high quality project, service, initiative, and administrative support including information and analysis.
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject, or equivalent level qualification, or equivalent demonstrable relevant experience
- Evidence of continued professional development
Desirable
- Project management experience or qualification
Experience
Essential
- Experience of managing or maintaining information systems
- Knowledge of project principles and techniques
- Experience of working in a fast-paced environment, where adjustment to project tasks and other priorities occurs regularly
- Experience of dealing with confidential and sensitive issues with tact and diplomacy
- Experience of achieving objectives by working with others not under your direct line management
Desirable
- Broad knowledge across a range of work procedures and practices which require expertise within a specialism, or specialist knowledge across a range of areas underpinned by theoretical knowledge or experience
- Demonstrable experience in a business/project support or manager role
Mobility
Essential
- Flexible approach to work
- Ability to travel across sites as required
Personal Qualities
Essential
- Caring and considerate, with a genuine passion for improving the lives of our communities
- Respectful and able to listen to/take on board feedback from others
- Open and honest, ensuring that you are approachable in conducting your role
- Understanding of individual differences
- Trustworthy and able to maintain confidentiality
- Good time keeping
- Ability to maintain calm under pressure
Autonomy
Essential
- Ability to work to own initiative and maintain a high level of organisation
Skills and Abilities
Essential
- Excellent verbal and written language and proof-reading skills
- Ability to produce error-free documents with a keen eye for detail
- Ability to compose a wide range of written communications, including analysing and summarising information, for a wide range of audiences
- High level skills for communicating complex information with a broad range of stakeholders
- Problem-solving skills and ability to respond to sudden and unexpected demands
- Excellent time management skills with the ability to reprioritise
- Able to function and remain focused in high pressure situations
- Ability to work collaboratively as part of a team to achieve collective goals
- Ability to motivate and encourage others
Desirable
- Advanced keyboard skills
Equality, Diversity and Inclusion
Essential
- A demonstrable understanding of equality, diversity and inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Black Country Integrated Care Board
Address
Black Country Integrated Care Board
Wolverhampton Civic Centre
St Peter's Square
Wolverhampton
WV1 1SH
United Kingdom
Employer's website
https://blackcountry.icb.nhs.uk/ (Opens in a new tab)
IFR Senior Officer in Wolverhampton employer: Black Country Integrated Care Board
The Black Country Integrated Care Board is an exceptional employer, dedicated to fostering a collaborative and inclusive work culture that prioritises the well-being of its employees. Located in Birmingham, this role offers unique opportunities for professional growth and development while making a meaningful impact on health outcomes in local communities. With a strong emphasis on teamwork and innovation, employees are empowered to lead initiatives that address health inequalities, ensuring a rewarding and fulfilling career path.
Contact Details:
Black Country Integrated Care Board Recruitment Team