Workwell Service Manager (Clinical) in Birmingham

Job summary

1 x Service Manager (Clinical)

Band 8a | Work and Health Team | Birmingham, Wolverhampton and hybrid working

We are seeking an experienced registered healthcare professional to lead the clinical model for WorkWell, an early-intervention service supporting people whose health is placing their employment at risk, or who have recently left work because of ill health. You will make work as a health outcome central to delivery, ensuring participants receive evidence-based, person-centred assessment and coordinated support to remain in, return to or move towards good work.

This is an exciting opportunity to contribute to a high-profile pilot programme supporting the interface between work and health, while working with partners across the health and care system to improve outcomes for people, communities and services.

What you will bring

You will be a registered nurse, mental health or learning disability nurse, or Allied Health Professional, with substantial specialist knowledge of vocational rehabilitation and experience of leading complex clinical service development across organisational boundaries. You will combine credible clinical leadership with strong programme delivery, analytical and influencing skills, and be able to translate evidence into practical pathways, standards and improvements. A commitment to reducing health inequalities, involving service users and working collaboratively across systems is essential.

Main duties of the job

Your key delivery objectives:

• Establish the clinical model: develop a consistent cluster-wide multidisciplinary approach, including vocational rehabilitation and effective links with Occupational Health, primary care and community services.
• Embed safe, high-quality practice: implement robust clinical governance, safeguarding, escalation, supervision, audit and continuous-improvement arrangements across all delivery partners.
• Integrate pathways: position WorkWell within neighbourhood health teams and build clear referral and onward-support routes across health, employment, local authority, employer and VCSE services.
• Deliver measurable outcomes: improve participant access, experience, wellbeing, work retention and return-to-work outcomes, using performance insight and feedback to address inequalities and improve the service.
• Build clinical capability: coordinate training, provide specialist advice and strengthen confidence among clinicians and partners in work-focused conversations and interventions.
• Provide delivery assurance: maintain grip on quality, activity, risk, milestones and resources; hold partners to account and ensure delivery remains on time, within budget and aligned to agreed standards.

About us

Birmingham, the Black Country and Solihull Integrated Care Board (ICB) brings together the NHS, local councils and voluntary sector partners to support 2.7 million people. Our vision is to make the area the healthiest place to live and work by improving life chances and reducing inequalities.

As an employee, you will demonstrate our system values, champion inclusion and help address health inequalities so everyone can thrive. In return, the ICB offers a supportive, ambitious and inclusive workplace, with opportunities to develop and work with partners to deliver meaningful change.

The ICB is committed to a workforce that reflects the population of Birmingham, the Black Country and Solihull. We promote equality, diversity and inclusion and welcome applications from everyone who meets the role criteria, regardless of age, gender, disability, race, religion or sexual orientation. The ICB is a registered Disability Confident Employer. We welcome applications from disabled people and will shortlist suitable applicants who meet the essential criteria.

Details

Closing date: 06 November 2026

Pay scheme: Agenda for change

Band: Band 8a

Salary: £57,528 to £64,750 a year

Contract: Fixed term, 17 months

Working pattern: Full-time

Reference number: D9118-26-0071

Job responsibilities

Please refer to the full job description and person specification attached.

Lead on management and delivery of the WorkWell service

• Development of the cluster wide MDT approach and other associated clinical interventions.
• Liaise with appropriate partners across the system and build relationships to support partnership working
• Develop and implement a management information approach to ensure information is properly managed and performance reported and best practice is shared across the team, Directorate and delivery partners
• Take a lead in the coordination of training and development for relevant clinicians to promote the services.
• Oversight and management of service budgets

Person specification (essential)

• Registered health care professional RGN / RMNH/LD / Allied Health Professional
• Extensive knowledge of specialist areas (Vocational Rehabilitation)
• Educated to Master's level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area.
• Project Management course or qualification or equivalent experience
• Experience of managing risks and reporting.
• Experience of drafting briefing papers and correspondence at SMT level.
• Working knowledge of Microsoft Office with intermediate keyboard skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name: Black Country Integrated Care Board

Employer's website: https://blackcountry.icb.nhs.uk/

For questions about the job, contact: Lisa Proctor, lisa.proctor10@nhs.net

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