Unit Manager

Contract: Permanent, Full time, 42 hours per week

Location: New Bradley Hall, Compton Drive, Kingswinford, DY6 9NS

Salary: £35,271.60 per annum

Overview: At Black Country Housing Group, we are committed to providing exceptional care and support to our residents, with a strong emphasis on respect, dignity, and individual rights. We believe in creating a warm, friendly, and inclusive environment where everyone feels valued and appreciated. We are now looking for a Unit Manager to join our dedicated team and make a real difference in the lives of our residents.

New Bradley Hall is a purpose built, dementia friendly home, offering the highest quality of residential care in a stylish and homely environment. The home provides 66 en-suite rooms across three floors, all furnished to the highest standard. There are a range of lounges and quiet rooms, so that individuals are able to enjoy a varied lifestyle. Within the home there is also a purpose built cinema room, on-site hairdressing facilities and a café area. Our aim is to provide the right care, tailored to meet residents’ individual needs and preferences. We want to support residents to maximise their independence.

Please note that this post is subject to a full disclosure and barring service (DBS) enhanced check which will be undertaken as part of pre-employment checks. Unfortunately we are unable to accept applications from individuals requiring visa sponsorship.

Job Description:

• To provide and maintain an outstanding delivery of care to residents.
• To support and lead the care team to carry out all care practices in accordance with the Group’s policies and procedures.
• To anticipate the needs of residents, monitor the effectiveness of the care plan, making changes as necessary, ensuring that the plan reflects changing circumstances and current objectives, working in line with the Commission for Social Care Inspectorate regulations.
• To carry out regular audits of care relevant practices and address any concerns in a timely manner.
• To act as a communicator on resident care matters (including any change in condition, concerns, requests etc.) to the resident or to the friends/relatives/advocates of the resident, or to the registered manager and other members of the staff team.
• To undertake senior care assistants competencies.
• To work with the management team in recruitment and selection of appropriately trained staff in line with CQC regulations and the BCHG’s recruitment policy and procedure.
• To identify the training needs of the staff team and ensure that all staff attend training as required.
• To implement and monitor quality systems, to participate in programmes designed to review, evaluate and improve systems and processes in meeting quality improvement objectives for the home.

Person Specification:

Essential:

• Minimum 2 years’ experience in a supervisory role in a residential care setting.
• Experience of working on action plans.
• Minimum of NVQ Level 3 in Adult Health and Social Care.
• Understanding of the Care Standards Act.
• Understanding of responsibilities under Safeguarding, Health and Safety, Infection Control, risk assessments, assessment, care planning and reviews.
• Understanding of CQC Fundamental Standards and compliance.
• Understanding of the special needs of older people in relation to their residential care requirements.
• Knowledge of supporting people with Dementia and age-related illnesses.

Desirable:

• A professional qualification in Management.

Benefits:

• 28 days annual leave per year.
• Enhanced sick pay and family leave policies.
• Staff recognition scheme, 100% annual attendance reward and annual pay review.
• Access to an Employee Assistance Programme which provides free, confidential support in health, wellbeing, financial and legal matters.
• Access to a virtual GP and various wellbeing events and activities throughout the year.
• Enrolment into a life assurance programme and access to an attractive contributory pension scheme.
• A broad learning and development programme to support your continuous professional development.

About Us:

With over 2,200 homes across the Black Country and Birmingham, as well as a purpose-built residential care home and supported living schemes, we are deeply committed to supporting our local communities. Through our career development, training, and employment services, we help individuals achieve their aspirations. Since our founding in 1974, we’ve significantly expanded both the number of homes we manage and the range of housing-related services we provide. Each year, we positively impact the lives of thousands of customers.

At Black Country Housing Group, our values are more than just words—they shape the way we operate and how our colleagues interact daily. We’re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses.

How to Apply:

To apply for this role, please complete the application form and upload your CV.

Closing Date: 23rd February 2026*

*Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team who will be happy to assist.