Support Worker

Support Worker

Full-Time No home office possible
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At a Glance

  • Tasks: Support adults with complex needs and help them build self-esteem and independence.
  • Company: Join a values-driven organisation dedicated to community support and personal growth.
  • Benefits: Enjoy 28 days annual leave, enhanced pay, and access to wellbeing support.
  • Why this job: Make a real difference in people's lives while developing your skills in a rewarding role.
  • Qualifications: Experience with learning disabilities and NVQ Level 2 in Health and Social Care required.
  • Other info: Flexible part-time hours available, perfect for students looking to gain experience.

Contract: Permanent (Part Time) - Weekends

Location: Whitepoplars Close

Hourly Pay: £12.62 per hour

Overview: Are you someone who loves to make a difference to the lives of others and would love to join a values-based organisation? If so, then we would love to hear from you! We are currently recruiting for Support Workers to support the provision of our service at our Whitepoplars scheme where we support adults with complex support needs, with opportunities to join the team on a permanent, part-time basis. For this particular scheme, we are seeking to appoint individuals who are willing and able to work weekends.

Please note that if you have previously applied for this role and do not meet the essential criteria, then we will be unable to accept your application on this occasion; however, we encourage you to explore our other job openings at BCHG.

Job Description: Duties of the role include, but are not limited to:

  • To develop a professional relationship with Tenants and help them to develop a sense of identity and self-esteem.
  • To assist Tenants with personal hygiene and care as necessary.
  • To assist with all domestic duties for tenants as necessary.
  • To escort tenants to and from outside activities when necessary or required.
  • To be aware at all times of tenants' individual needs and assist in developing appropriate care and support plans to meet these needs.
  • To ensure any concerns relating to tenants or issues raised by tenants are reported without delay to senior staff.
  • To record and maintain accurate and timely information with regards to medication, care, and daily events.
  • To cover any sleep-in duties as and when required.

Person Specification:

  • Essential Experience of working with people with learning disabilities.
  • Experience of maintaining budgets and handling money.
  • NVQ Level 2 in Health and Social Care.
  • Knowledge of the needs and requirements of those with learning disabilities.
  • Knowledge of the rights of people with learning disabilities and how these can be promoted.
  • Understanding of the Supporting People and Quality Assessment Framework.

Desirable:

  • Full UK Drivers License.
  • Previous experience working for a not-for-profit/charitable organisation.

Benefits:

  • Generous annual leave entitlement - 28 days plus bank holidays.
  • Enhanced weekend and bank holiday pay.
  • Access to an Employee Assistance Programme which provides free, confidential support in health, wellbeing, financial and legal matters.
  • Staff recognition scheme and 100% annual attendance reward.
  • Enrolment into a life assurance programme and access to an attractive contributory pension scheme.
  • Learning and development opportunities to support your continuous professional development.

About us: With over 2,200 homes across the Black Country and Birmingham, as well as a purpose-built residential care home and supported living and retirement living schemes, we are deeply committed to supporting our local communities. Through our career development, training, and employment services, we help individuals achieve their aspirations. Since our founding in 1974, we have significantly expanded both the number of homes we manage and the range of housing-related services we provide. Each year, we positively impact the lives of thousands of customers. At Black Country Housing Group, our values are more than just words; they shape the way we operate and how our colleagues interact daily. We are dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses.

How to Apply: To apply for this role, please complete the application form and upload your CV.

Closing Date: 14th November 2025. Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team who will be happy to assist.

Support Worker employer: Black Country Housing Group

At Black Country Housing Group, we pride ourselves on being a values-driven organisation that truly makes a difference in the lives of others. Our supportive work culture fosters professional growth and development, offering generous benefits such as enhanced pay for weekends, a comprehensive Employee Assistance Programme, and a commitment to inclusivity. Join us at our Whitepoplars Close location, where you can contribute to meaningful change while enjoying a rewarding career in a dedicated team environment.
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Contact Detail:

Black Country Housing Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker

✨Tip Number 1

Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in, making it easier to connect during your chat.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to supporting individuals with complex needs.

✨Tip Number 3

Show your passion for the role! During the interview, share specific examples of how you've made a difference in someone's life. This will demonstrate your commitment to the values of the organisation and your ability to connect with tenants.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Support Worker

Experience with learning disabilities
Personal care assistance
Domestic duties support
Relationship building
Care and support planning
Communication skills
Record keeping
Budget management
NVQ Level 2 in Health and Social Care
Knowledge of rights for people with learning disabilities
Understanding of Supporting People and Quality Assessment Framework
Full UK Drivers License

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for making a difference shine through. We want to see how much you care about supporting others and why you’re drawn to this role.

Tailor Your CV: Make sure your CV highlights relevant experience, especially with learning disabilities. We love seeing how your background aligns with our values and the specific needs of the role.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences without any fluff!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and is considered promptly. We can’t wait to hear from you!

How to prepare for a job interview at Black Country Housing Group

✨Know Your Stuff

Make sure you understand the role of a Support Worker inside out. Familiarise yourself with the specific needs of adults with learning disabilities and how to support their identity and self-esteem. This knowledge will help you answer questions confidently and show your genuine interest in making a difference.

✨Show Your Compassion

During the interview, demonstrate your empathy and compassion. Share personal experiences or examples where you've made a positive impact on someone's life. This will highlight your suitability for a values-based organisation like this one, which prioritises the well-being of its tenants.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they measure success in supporting tenants. This shows that you're not just interested in the job, but also in how you can grow within the organisation.

✨Be Yourself

Authenticity goes a long way in interviews. Be honest about your experiences and what you can bring to the role. The interviewers are looking for someone who fits well with their team and shares their values, so let your personality shine through!

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