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- Tasks: Lead and improve care and housing services for vulnerable communities.
- Company: BCHG, a socially driven housing group with a community focus.
- Benefits: Competitive salary, flexible working, professional development, and generous leave.
- Other info: Join a supportive team that values wellbeing and collaboration.
- Why this job: Make a real difference in people's lives while leading impactful services.
- Qualifications: Senior management experience in care or housing, with knowledge of regulations.
The predicted salary is between 70000 - 70000 ÂŁ per year.
Salary: 70k per annum
Hours: 35 per week
Location: West Midlands (with flexible / hybrid working)
Make a real difference – for residents, communities and colleagues. At BCHG, we believe that everyone deserves a safe, secure and supportive place to live – whatever their stage of life. We’re now looking for an experienced, values‑led Head of Care & Specialist Housing to lead our residential care, supported living and retirement living services and help shape our future offer. This is a senior leadership role with real scope: you’ll have operational grip, strategic influence and the opportunity to improve outcomes for some of the most vulnerable people in our communities.
About the role:
- Provide strategic and operational leadership across our care and specialist housing services, ensuring they are high‑quality, compliant, financially sustainable and truly resident‑focused.
- Lead residential care, supported living and retirement living (55+) services, ensuring safe, welcoming and well‑managed environments.
- Act as Nominated Individual for CQC‑registered services and be BCHG’s Designated Safeguarding Lead.
- Set clear strategic direction while maintaining strong day‑to‑day operational grip across multi‑site services.
- Lead, develop and performance‑manage registered managers and specialist housing teams.
- Take full accountability for budgets, performance, risk and value for money.
- Use resident feedback, complaints and performance data to drive continuous improvement.
- Work closely with housing, asset, finance and people teams – and influence at Executive and Board level.
- Identify opportunities for service development, partnerships, bids and growth that align to BCHG’s social purpose.
This is a role for someone who is comfortable balancing quality, compliance and compassion with commercial awareness and accountability.
The kind of leader we’re looking for:
- Have significant senior management experience in care, housing or another regulated environment.
- Bring strong knowledge of CQC, safeguarding, housing legislation and regulatory standards.
- Are confident leading complex, multi‑disciplinary teams across multiple sites.
- Can demonstrate clear accountability, sound judgement and strong decision‑making.
- Lead in line with values – inclusive, resident‑focused and supportive, but not afraid to challenge.
- Are financially astute and experienced in managing budgets and service sustainability.
- Build trusted relationships with residents, colleagues, regulators and partners.
You’ll ideally hold a relevant professional qualification in health or social care and be willing to work towards (or already hold) a CIH Level 5 Housing qualification.
Why join BCHG?
- We’re a socially driven housing group, rooted in the Black Country and proud of our community impact.
- You’ll have real autonomy and influence, working closely with the Executive team.
- We invest in our leaders and actively support professional development.
- We care about how work feels, not just what gets delivered – wellbeing, collaboration and respect matter here.
- Funded professional qualifications, memberships and leadership development.
Rewards and benefits:
- Competitive, externally‑benchmarked pay.
- A flexible pension scheme with employer contributions up to 7%.
- Generous annual leave plus public holidays, with the option to buy or sell leave.
- Hybrid and agile working where the role allows.
- Enhanced sickness, maternity and paternity pay.
- Health cash plan and 24/7 Employee Assistance Programme.
- Paid time off for volunteering and wellbeing days for significant life events.
- A wide range of colleague recognition schemes and awards.
- Funded professional qualifications, memberships and leadership development.
Ready to lead with purpose? If you’re an experienced leader who wants to combine care, housing, leadership and social impact – and you’re ready to take personal accountability for services that really matter – we’d love to hear from you.
Applications close on Friday 22nd May, interviews will be held at Head Office on Thursday 4th June 2026.
*Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications.
As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via HR.BusinessSupport@bchg.co.uk who will be happy to assist.
Head of Care & Specialist Housing employer: Black Country Housing Group
Contact Detail:
Black Country Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Care & Specialist Housing
✨Tip Number 1
Network like a pro! Reach out to your connections in the care and housing sectors. Attend local events or webinars where you can meet potential employers or colleagues. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research BCHG thoroughly – know their values, mission, and recent projects. Think about how your experience aligns with their goals and be ready to share specific examples.
✨Tip Number 3
Showcase your leadership style! Be ready to discuss how you’ve led teams in the past, especially in complex environments. Highlight your ability to balance quality and compliance with compassion and commercial awareness.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Head of Care & Specialist Housing
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Head of Care & Specialist Housing role. Highlight your leadership experience in care and housing, and don’t forget to mention your knowledge of CQC and safeguarding!
Showcase Your Values: At BCHG, we value inclusivity and a resident-focused approach. Use your application to demonstrate how your personal values align with ours. Share examples of how you've led teams with compassion and accountability in previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make your achievements stand out. We want to see your impact quickly, so make sure every word counts!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to track your application and ensure it gets to the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Black Country Housing Group
✨Know Your Stuff
Make sure you brush up on your knowledge of CQC regulations, safeguarding, and housing legislation. Being able to discuss these topics confidently will show that you're not just familiar with the role but also passionate about compliance and quality care.
✨Showcase Your Leadership Style
Prepare examples of how you've led multi-disciplinary teams in the past. Highlight your ability to balance compassion with accountability, and be ready to discuss how you’ve developed and managed teams to achieve high-quality outcomes.
✨Be Resident-Focused
Think about how you can demonstrate a resident-focused approach in your previous roles. Be prepared to share specific instances where you've used resident feedback to drive improvements or made decisions that prioritised their needs.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of BCHG's mission and values. This could include inquiries about their future service development plans or how they measure success in resident satisfaction. It shows you're genuinely interested in making a difference.