At a Glance
- Tasks: Lead and manage care and housing services, ensuring high quality and compliance.
- Company: Join a socially driven housing group making a real community impact.
- Benefits: Competitive pay, flexible working, generous leave, and professional development opportunities.
- Other info: Enjoy autonomy, collaboration, and a commitment to equality and inclusion.
- Why this job: Make a difference in people's lives while leading innovative care solutions.
- Qualifications: Senior management experience in care or housing, with knowledge of regulations.
The predicted salary is between 50000 - 65000 £ per year.
Location: West Midlands (with flexible / hybrid working)
About the role: As Head of Care & Specialist Housing, you’ll provide strategic and operational leadership across our care and specialist housing services, ensuring they are high-quality, compliant, financially sustainable and truly resident-focused.
Key responsibilities:
- Lead residential care, supported living and retirement living (55+) services, ensuring safe, welcoming and well-managed environments.
- Act as Nominated Individual for CQC-registered services and be BCHG’s Designated Safeguarding Lead.
- Set clear strategic direction while maintaining strong day-to-day operational grip across multi-site services.
- Lead, develop and performance-manage registered managers and specialist housing teams.
- Take full accountability for budgets, performance, risk and value for money.
- Use resident feedback, complaints and performance data to drive continuous improvement.
- Work closely with housing, asset, finance and people teams – and influence at Executive and Board level.
- Identify opportunities for service development, partnerships, bids and growth that align to BCHG’s social purpose.
The kind of leader we’re looking for:
- Have significant senior management experience in care, housing or another regulated environment.
- Bring strong knowledge of CQC, safeguarding, housing legislation and regulatory standards.
- Are confident leading complex, multi-disciplinary teams across multiple sites.
- Can demonstrate clear accountability, sound judgement and strong decision-making.
- Lead in line with values – inclusive, resident-focused and supportive, but not afraid to challenge.
- Are financially astute and experienced in managing budgets and service sustainability.
- Build trusted relationships with residents, colleagues, regulators and partners.
You’ll ideally hold a relevant professional qualification in health or social care and be willing to work towards (or already hold) a CIH Level 5 Housing qualification.
Why join BCHG: We’re a socially driven housing group, rooted in the Black Country and proud of our community impact. You’ll have real autonomy and influence, working closely with the Executive team. We invest in our leaders and actively support professional development, wellbeing, collaboration and respect.
Rewards and benefits include:
- Competitive, externally-benchmarked pay.
- A flexible pension scheme with employer contributions up to 7%.
- Generous annual leave plus public holidays, with the option to buy or sell leave.
- Hybrid and agile working where the role allows.
- Enhanced sickness, maternity and paternity pay.
- Health cash plan and 24/7 Employee Assistance Programme.
- Paid time off for volunteering and wellbeing days for significant life events.
- A wide range of colleague recognition schemes and awards.
- Funded professional qualifications, memberships and leadership development.
Equality, Diversity and Inclusion: As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions and marital statuses. Reasonable adjustments will be made available if required during the interview process.
Head of Care and Specialist Housing employer: Black Country Housing Group
BCHG is an exceptional employer, offering a supportive and inclusive work culture that prioritises professional development and community impact. With flexible working arrangements and a commitment to employee wellbeing, you will have the opportunity to lead meaningful initiatives in care and housing while enjoying competitive benefits and a strong focus on collaboration and respect.
Contact Details:
Black Country Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Care and Specialist Housing
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We think you need these skills to ace Head of Care and Specialist Housing
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