At a Glance
- Tasks: Lead property services, ensuring safety and compliance while managing a dynamic team.
- Company: Join BCHG, a community-focused organisation making a real difference in housing.
- Benefits: Enjoy competitive pay, flexible working, and generous leave options.
- Other info: Be part of a supportive team dedicated to social impact and professional growth.
- Why this job: Shape the future of homes and create safer communities with your leadership.
- Qualifications: Experience in property services and strong leadership skills required.
Salary: £75,000 per annum
Hours: 35 hours per week
Contract: Permanent
Location: Hybrid working with a strong Black Country focus
Lead safer homes, stronger services – and see the impact of your decisions. At BCHG, our homes are more than assets – they’re places where people feel safe, secure and proud to live. With around 2,200 homes across the Black Country and Birmingham, our scale means you can truly understand your stock, influence decisions and see the difference your work makes.
We’re now looking for an experienced, values-led Head of Property to lead our property, compliance and asset services – and play a key role in shaping the future of our homes. This is a senior leadership role with real scope, you’ll have accountability for building safety, repairs, investment and performance, alongside the opportunity to influence strategy, culture and long-term outcomes.
Why BCHG?
- We manage around 2,200 homes locally, meaning our stock is geographically close, well understood and easier to manage effectively.
- You’ll have real influence over both strategy and delivery – without layers of decision-making slowing you down.
- Our compliance foundations are strong, with building safety a clear organisational priority under our Quality Homes strategy.
- You’ll work closely with the Executive Team and Board, providing assurance and shaping key decisions.
- Our size means you can get your arms around the full service – from data and stock condition through to delivery and resident experience.
- You’ll be joining us at a key moment as we deliver BCHG 2030, with a clear focus on quality homes, sustainability and data-led decision making.
About the role
As Head of Property, you’ll provide strategic and operational leadership across compliance, repairs, asset management and investment. You’ll ensure our homes are safe, compliant, well maintained and resident focused – while delivering strong performance, value for money and long-term sustainability.
You’ll:
- Lead a multi-disciplinary team across compliance, repairs, asset management and investment.
- Take full accountability for building safety, statutory compliance and regulatory assurance.
- Oversee responsive, planned and void repairs, improving quality, communication and first-time fix rates.
- Shape and deliver long-term investment decisions using stock condition, performance and financial data.
- Manage budgets, performance, risk and value for money across the service.
- Lead, develop and performance manage your senior team.
- Provide assurance to Executive Team and Board, and influence wider organisational strategy.
- Embed a strong resident-first and compliance culture across property services.
This is a role for someone comfortable operating at both strategic and operational level, balancing safety, service quality and financial sustainability.
About you
We’re keen to hear from leaders who:
- Bring significant senior experience in property services within social housing, including repairs, compliance and asset management.
- Have strong knowledge of building safety, statutory compliance and housing regulation, including the Building Safety Act.
- Are confident leading multi-disciplinary teams and managing managers across complex services.
- Can demonstrate clear accountability, strong judgement and the ability to drive performance.
- Are financially astute, with experience managing budgets and delivering value for money.
- Lead in line with values – inclusive, resident-focused and collaborative, while confident to challenge where needed.
- Build strong relationships with residents, colleagues, contractors, regulators and partners.
You’ll hold a relevant qualification (or equivalent experience) in property, construction or housing, and be willing to continue your professional development.
Our rewards
- Competitive pay, externally benchmarked.
- Flexible pension scheme with up to 7% employer contribution.
- 28 days annual leave, plus an extra day at Christmas.
- Option to buy or sell up to one week’s leave each year.
- Hybrid and agile working arrangements.
- Enhanced sick pay, maternity and paternity pay.
- Health cash plan and 24/7 Employee Assistance Programme.
- Funded professional qualifications, membership fees and leadership development.
- Wellbeing days, volunteering time and a wide range of colleague recognition schemes.
Ready to lead with impact?
If you’re an experienced property leader who wants to combine building safety, service delivery, leadership and social impact; and you’re ready to take accountability for services that really matter, we’d love to hear from you.
Closing date: Wednesday 22nd July 2026
Interviews: Week commencing 27th July 2026 at BCHG Head Office
*Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications.
As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process.
If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team who will be happy to assist.
Contact Details:
Black Country Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Property in Blackheath
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Black Country Housing Group.
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Got your eye on a specific company like Black Country Housing Group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Black Country Housing Group's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Head of Property in Blackheath
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Head of Property role at Black Country Housing Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Black Country Housing Group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Black Country Housing Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Black Country Housing Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Black Country Housing Group.