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- Tasks: Oversee electrical maintenance services and lead a team of engineers in a hands-on role.
- Company: Join a successful Facilities Maintenance company with a focus on quality and innovation.
- Benefits: Competitive salary, company vehicle, laptop, mobile phone, and career development opportunities.
- Why this job: Step into a leadership position and make a real impact in the electrical services sector.
- Qualifications: Fully qualified electrician with leadership experience and strong communication skills.
- Other info: Hybrid working model with opportunities for professional growth and development.
The predicted salary is between 40000 - 60000 £ per year.
Head Office Location: Telford, Shropshire - this position is hybrid between the Telford office and our client's sites in the West Midlands.
Salary: Up to £50,000 per annum (basic).
Contract: The role is being offered as a full time, permanent PAYE position.
Our client are a Facilities Maintenance company, carrying out planned and reactive maintenance with commercial and retail clients across the UK. They are looking for someone to join their Maintenance Department as an Electrical Services Supervisor.
Role Summary
The Electrical Services Supervisor will play a critical role in overseeing the quality, consistency, and performance of our client's Electrical Maintenance Services. The successful candidate will split their time between their office in Telford and various client sites, supporting the technical development of the engineering team, auditing completed works, reviewing quotations, and driving supply chain collaboration. The role will also include 'on the tools' days each week to support with Electrical works volume as required. The role is hands-on and people-focused, ideal for a qualified and experienced Electrical professional looking to step into a leadership position. In addition to the salary, the role has the benefit of a company vehicle, laptop and mobile phone.
Key Responsibilities:
- Operational & Quality Oversight
- Conduct site-based and desktop audits of completed works to assess quality, compliance, and customer satisfaction.
- Identify trends in substandard performance and lead interventions to raise standards.
- Review and approve high-value or complex quotations before client submission.
- Technical Support & Escalation
- Act as the technical escalation point for engineers, helpdesk personnel, and clients regarding Building Fabric-related issues.
- Provide guidance on remedial strategies, materials, and scope feasibility to ensure correct outcomes.
- Attend site during high-risk or business-critical jobs to provide leadership and assurance.
- Team Leadership & People Management
- Line manage the team of Electrical Engineers.
- Support and monitor engineer performance through: Corrective and Preventive Actions, Performance Improvement Plans, Disciplinary procedures (with HR support).
- Handle grievances, annual leave, and general personnel issues with sensitivity and fairness, escalating to outsourced HR partner when necessary.
- Lead regular team toolbox talks and one-to-one reviews.
- Supply Chain Development
- Build and strengthen relationships with wholesale suppliers and specialist subcontractors.
- Work with the Operations Manager to identify betterment opportunities in procurement and delivery.
- Client & Compliance Engagement
- Attend client-facing meetings to present engineer performance data and recommend service innovations.
- Participate in third-party audits or accreditations to demonstrate and evidence delivery standards.
- Systems & Reporting
- Use email (Outlook), spreadsheets (Excel), and basic reporting tools confidently.
- Maintain accurate records via the CAFM system (BigChange) - full training will be provided.
- Out-of-Hours Escalation Support
- While not part of the formal on-call rota, the role requires flexibility to respond to critical issues outside working hours on an ad-hoc basis.
Candidate Requirements:
Essential - Fully Electrically qualified [Minimum requirements: NVQ level 3, AM2 and 18th Edition]. Testing and Inspection Qualifications [2394&5 or Equivalent]. Proven experience as an Electrician within commercial maintenance sectors. Demonstrated leadership experience within a field-based engineering environment. Strong communication skills, both written and verbal. Ability to influence, manage conflict, and provide constructive feedback. Comfortable using basic computer systems (Outlook, Excel). A Full UK Manual Licence with no more than 3 points.
Desirable - Fire Alarm Experience, NICEIC Qualified Supervisor, Prior experience using a CAFM system (e.g. BigChange), IOSH Managing Safely or equivalent H&S training.
If you are an experienced Electrical Supervisor who is looking for your next challenge with a successful Facilities maintenance company, we encourage you to apply today. Please submit your CV to be considered, and a member of our recruitment team will be in touch to discuss the opportunity further.
Electrical Supervisor in Telford employer: Black Cat Recruitment Ltd
Contact Detail:
Black Cat Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electrical Supervisor in Telford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join relevant online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their values and recent achievements. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experience and how it aligns with the Electrical Services Supervisor role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Electrical Supervisor in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Electrical Supervisor role. Highlight your leadership experience and any relevant qualifications to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of your past work that demonstrate your ability to lead and manage teams effectively.
Showcase Your Technical Skills: Since this role involves technical support, be sure to mention your qualifications and experience with electrical systems. We want to see how you can contribute to our team's success!
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It’s the easiest way for us to receive your application and get in touch with you about the next steps!
How to prepare for a job interview at Black Cat Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your electrical qualifications and experience. Be ready to discuss your NVQ level 3, AM2, and 18th Edition knowledge in detail. They’ll want to see that you can not only talk the talk but also walk the walk when it comes to technical expertise.
✨Show Leadership Skills
Since this role involves managing a team of Electrical Engineers, be prepared to share examples of your leadership experience. Think about times you've successfully handled performance issues or led a project. Highlight your ability to influence and manage conflict effectively.
✨Get Familiar with Their Systems
They use a CAFM system (BigChange), so if you have prior experience with similar systems, mention it! If not, show your willingness to learn and adapt. Being comfortable with basic computer systems like Outlook and Excel is essential, so don’t shy away from discussing your proficiency.
✨Prepare for Client Engagement Scenarios
As the role involves client-facing meetings, think about how you would present engineer performance data or recommend service innovations. Prepare some examples of how you've successfully engaged with clients in the past, as this will demonstrate your communication skills and customer focus.