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For Companies At a Glance
- Tasks: Engage with customers, generate leads, and support the sales team in a dynamic office environment.
- Company: Join a thriving flooring and textile distribution company with a friendly atmosphere and international presence.
- Benefits: Enjoy a competitive salary, 20 days holiday, and a supportive work culture.
- Why this job: Perfect for confident communicators eager to build relationships and grow their career in sales.
- Qualifications: Previous admin experience in business development is preferred; CRM knowledge is a plus.
- Other info: Full training on products will be provided, making it ideal for those looking to learn and excel.
The predicted salary is between 24000 - 30000 £ per year.
An office based role in Halesfield, Telford.
Salary - Up to £30,000 per annum (depending on experience).
Hours of work - Monday to Friday: 8.30am-5.00pm with an hour lunch break (37.5 hours).
20 days holiday + bank holidays.
A successful flooring & textile distribution company based in Telford, with offices in France and Belgium, are currently looking for a proactive and positive person to join the internal team as a Business Development (Sales) Administrator. A background in a similar administration position with business development experience is required but full training on the company products and services offered by the company will be provided. Knowledge of Sage Line 50 system is an advantage (not essential).
Working in a friendly environment, your duties will include:
- Calling lapsed customers with a view to gaining commercial information including who they are currently using, what prices they are currently paying and if we can quote to win the business.
- Researching new market sectors, generating new leads in these sectors and calling them to discover the types of products they use, whether we can offer similar products with a view to winning new business.
- Reporting to management on key findings, potential leads, market intelligence and product requirements.
- Processing/following up on leads generated via the website – these could be quote requests, sample requests or stock enquiries.
- Dealing with all sample requests from clients.
- Using CRM system to record leads, set and track follow ups and record communications with current and potential customers.
- Chasing up quotes for project work.
- Requirement to cover sales office when busy, or to cover staff holidays/sickness.
- Ad-hoc admin tasks as required.
We’re looking for a confident communicator to join our client’s team! If you’re someone who enjoys building relationships over the phone and thrives in a fast-paced environment, this could be the perfect role for you.
What you’ll need to succeed in this role:
- Strong verbal communication skills – this role is largely phone-based, so we’re looking for someone who’s comfortable picking up the phone and speaking directly with people. Building relationships over the phone is key.
- Confidence and determination – you’ll need to be persistent and able to navigate gatekeepers to reach the right contacts. Our client needs someone who will be determined and can keep the conversation going.
- An eye for detail and accuracy – you’ll be discussing customer’s needs, preparing competitive quotes, and sharing key insights with management - who will rely on accurate information to make informed decisions and offer the best pricing to clients.
- Previous CRM experience – while not essential, familiarity with using a CRM system will help you stay organised and manage client relationships effectively.
If you have a background in a similar role and are looking for an exciting opportunity to join a friendly team in a busy environment, where you can make a difference and develop your skills as well as your career prospects, then please apply with a copy of your CV.
Sales Administrator employer: Black Cat Recruitment Ltd
Contact Detail:
Black Cat Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the flooring and textile industry. Understanding the products and services offered by our company will give you an edge during conversations with potential clients and help you build rapport quickly.
✨Tip Number 2
Practice your verbal communication skills. Since this role is phone-based, consider role-playing scenarios with a friend or family member to enhance your confidence in discussing products and handling objections.
✨Tip Number 3
Research common CRM systems used in sales administration. Even if you haven't used one before, being familiar with how they work can help you adapt quickly and demonstrate your willingness to learn.
✨Tip Number 4
Network with professionals in the sales and business development field. Engaging with others in similar roles can provide insights into best practices and may even lead to valuable connections that could benefit your application.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and business development. Emphasise any previous roles where you communicated with clients or managed leads, as these are key aspects of the Sales Administrator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong verbal communication skills and confidence. Mention specific examples of how you've successfully built relationships over the phone and navigated challenges in previous roles.
Highlight CRM Experience: If you have experience with CRM systems, be sure to mention it in your application. Even if it's not essential, demonstrating familiarity with such tools can set you apart from other candidates.
Show Enthusiasm for the Role: In both your CV and cover letter, express your excitement about the opportunity to work in a fast-paced environment and contribute to the team. Companies appreciate candidates who are genuinely interested in their mission and culture.
How to prepare for a job interview at Black Cat Recruitment Ltd
✨Showcase Your Communication Skills
Since this role is heavily phone-based, practice articulating your thoughts clearly and confidently. Prepare to discuss how you've successfully built relationships over the phone in previous roles.
✨Demonstrate Persistence
Be ready to share examples of how you've navigated challenges in past roles. Highlight your determination to reach the right contacts and keep conversations flowing, as this is crucial for success in the position.
✨Highlight Attention to Detail
Prepare to discuss instances where your attention to detail made a significant impact. This could involve preparing quotes or reporting findings accurately, which will show that you understand the importance of precision in this role.
✨Familiarise Yourself with CRM Systems
Even if you don't have extensive experience with CRM systems, do some research on common platforms. Being able to discuss how you would use a CRM to manage leads and client relationships will demonstrate your organisational skills.
