At a Glance
- Tasks: Drive quality strategies and exceed customer expectations in the automotive lighting sector.
- Company: Join Europe's leading automotive lighting manufacturer with a focus on innovation.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to lead quality improvement initiatives and manage a dedicated team.
- Why this job: Make a real impact in quality engineering for prestigious automotive brands.
- Qualifications: 5+ years in quality engineering, problem-solving skills, and automotive experience required.
The predicted salary is between 36000 - 60000 £ per year.
Black Cat Recruitment are currently working in partnership with the CK Quality Group in Coventry on a large recruitment campaign for Europe’s leading automotive lighting manufacturer for the prestige & super-car market. Due to significant new investment in personnel, processes and plant throughout 2020, there are opportunities for two experienced, driven and committed Customer Quality Engineers to join them on Permanent contracts.
Main Purpose of the Job Role: Delivering the Quality strategy and strategic operational goals to exceed customer expectations for product quality, cost and delivery, optimising production quality levels and supporting operational excellence.
Key Competences and experience required:
- Ideally a minimum of 5 years experience in a similar role, within an OEM or Tier 1 Automotive supplier
- A relevant Degree would be preferential or a minimum of an HNC/HND qualification
- Strong demonstrable problem solving skills (8D, PPS and advanced problem solving)
- Inspection / Quality Engineering background able to use measurement equipment, understand technical drawings (GD & T)
- Automotive sector process knowledge
- Significant competence with APQP and PPAP implementation
- Continuous Improvement mentality (6 sigma green belt) / lean manufacturing experience
- Led transformation quality improvement activities
- Customer relationship management with Premium OEM customers
- Previous Management of small teams
- "Built in" quality experience
- Microsoft Office predominantly Excel, PowerPoint & Minitab experience
Duties will include:
- Contribute to new business initiatives and projects, review and communicate the impact on Quality activities
- Implement all relevant procedures described in the Quality Management System (QMS) and ensure compliance
- Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies
- Respond to customer complaints putting in containment actions, full analysis, poke-yokes (error proofing), and implementing short-term and long-term countermeasures
- Champion a programme for the implementation and sustainment of a continuous improvement culture
- Update quality documentation and communicate any carry forward lessons learned from quality concerns in new customer contracts
- Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits
- Introduce new systems and procedures where appropriate
- Undertake internal and process audits of the Quality Management System (QMS)
- Management of the Quality team in the sign-off of parts and the resolution of internal/external quality concerns
- Establish and refine quality sign-off instructions, standards and documentation
- Report against agreed quality metrics on a monthly basis
- Lead regular inspection meetings with representatives from appropriate departments to establish an action plan for improving quality
- Attend various meetings and action/communicate instructions
- Produce written reports and make presentations
- Undertake continuous training and development
- Perform root cause analysis and resolve problems
- Stay current and up to date on any changes that may affect the supply and demand of needed products and materials and advise others of any impact
- Identify business improvement opportunities within the organisation
- Identify and deploy the technical skill sets, resource levels and systems to deliver projects, including the engagement of external resources as required
- Develop, Implement and manage key performance indicators (KPIs) for each area of responsibility
- Ensure the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and well-being of staff and visitors
- Conduct risk assessments of processes and tasks in the department
Personal attributes required:
- Highly self-motivated, able to challenge current state
- Tenacious, resilient, able to hold own point of view in team environment
- Able to communicate and build relationships from shop floor to director level
- Responsible for personal time and performance management
If you have the relevant experience and would like to explore this wonderful opportunity, please apply with your up to date CV or contact Ian at Black Cat Recruitment for more information.
Customer Quality Engineer in Buckingham employer: Black Cat Recruitment Ltd
CK Quality Group is an exceptional employer, offering a dynamic work environment in the heart of Buckinghamshire, where innovation meets excellence in the automotive lighting sector. With a strong commitment to employee development and a culture that champions continuous improvement, you will have the opportunity to grow your skills while contributing to high-profile projects for prestigious OEM customers. Join a team that values quality and collaboration, ensuring that every voice is heard and every contribution is recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Quality Engineer in Buckingham
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to quality engineering. Think about your past experiences and how they relate to the role. We want you to showcase your problem-solving skills and continuous improvement mindset!
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to companies you admire. Express your interest in potential roles and share how your skills align with their needs. It shows initiative and can make a lasting impression.
✨Tip Number 4
When you find a role that excites you, apply through our website! Tailor your application to highlight your relevant experience in quality management and customer relations. Let’s get you that dream job together!
We think you need these skills to ace Customer Quality Engineer in Buckingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Quality Engineer role. Highlight your relevant experience, especially in quality management and problem-solving skills. We want to see how your background aligns with the key competences mentioned in the job description.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve improved quality processes or resolved customer complaints. This will help us see the impact you've made in previous roles.
Keep It Professional Yet Engaging:While we love a friendly tone, remember to keep your application professional. Use clear language and avoid jargon unless it’s relevant to the automotive sector. We want to get to know you, but we also need to understand your qualifications!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Black Cat Recruitment Ltd
✨Know Your Quality Standards
Make sure you brush up on the key quality standards relevant to the automotive industry, like APQP and PPAP. Being able to discuss these in detail will show that you understand the expectations and can contribute to the company's quality strategy.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled quality issues in the past using methods like 8D or PPS. Be ready to walk through your thought process and the impact of your solutions, as this will demonstrate your hands-on experience and analytical skills.
✨Familiarise Yourself with Their Products
Research the specific products and technologies used by the CK Quality Group. Understanding their offerings will help you tailor your responses and show genuine interest in the role, making you a more appealing candidate.
✨Prepare for Team Dynamics Questions
Since the role involves managing a quality team and collaborating across departments, think about your experiences working in teams. Be ready to discuss how you’ve built relationships and led initiatives, as this will highlight your leadership and communication skills.
