At a Glance
- Tasks: Service and maintain vending machines while travelling across the Midlands.
- Company: Market leader in experiential entertainment with over 30 years of expertise.
- Benefits: £27,000 salary, fully expensed van, health cash plan, and ongoing training.
- Other info: Flexible working hours and a role that values problem-solving and ownership.
- Why this job: Join a supportive team and make a real impact in a growing business.
- Qualifications: Strong electrical or mechanical experience and a full clean driving licence.
Our client are a market leader in shopping centre leisure, delivering over 30 years of expertise in experiential entertainment, gift card management, and wellness solutions throughout Ireland and the UK. We're looking for a Field Service Operator to join their growing team. If you’re hands-on, take pride in your work, and want to be part of a team that is continuously improving, this is the position for you.
Although this role is mobile around the Midlands, the successful candidate must demonstrate flexibility and willingness to travel and provide operational cover across multiple locations throughout mainland UK (including at short notice to support business needs, staff absences, and peak periods). You will take full ownership of a dedicated service, maintaining and improving the performance of our client's machines on-site.
Role information:
- Salary - £27,000 per annum
- Hours of work: 40 hours (7am-3pm Mon-Fri)
- No call-outs/out of hours work is required
Responsibilities include:
- Servicing, maintaining and repairing vending equipment to a high standard
- Diagnosing faults quickly and fixing them right first time
- Cleaning and presenting machines to reflect our client's brand standards
- Collecting cash and ensuring accuracy and accountability
- Monitoring machine performance and making adjustments to maximise revenue
- Rotating stock to optimise sales and reduce waste
- Supporting installation of new machines
- Using our client's mobile system to log work in real time (no delays, no gaps)
- Maintaining your van, tools and stock to a professional standard
- Flagging issues early and taking ownership to resolve them
What Good Looks Like:
- You don’t walk past problems
- You fix what bugs you
- You take pride in your route as if it’s your own business
- You communicate clearly and escalate early
- You are reliable, consistent and trusted
What You’ll Need:
- Strong electrical, mechanical or electronic experience
- A full clean driving licence
- Ability to work independently and manage your own time
- Confidence to make decisions on-site
- A practical, problem-solving mindset
- Comfortable using smartphones and apps for job tracking
- Flexibility to work outside standard hours when required
What You’ll Get:
- Fully expensed company van and fuel
- Company smartphone & tablet
- Health Cash Plan and wellbeing support
- Monthly Lunch
- Ongoing Lean training and development
- A team that backs each other and pushes for better
- A role where your work genuinely makes an impact
Important: This role requires a DBS check. You must be eligible and willing to obtain this before starting. This role suits someone who wants more than “just a job”. If you take ownership, enjoy solving problems, and want to be part of a business that is growing and improving every day, please apply with a copy of your CV.
Field Service Operative in Birmingham employer: Black Cat Recruitment Ltd
Join a dynamic team at a market leader in shopping centre leisure, where your role as a Field Service Operative will not only allow you to take pride in your work but also contribute to a culture of continuous improvement. With a strong focus on employee wellbeing, you will enjoy benefits such as a fully expensed company van, health cash plan, and ongoing training opportunities, all while working in a supportive environment that values your contributions and encourages personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Operative in Birmingham
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show that you're genuinely interested and ready to be part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills match what they’re looking for. Think about specific examples from your past experiences that highlight your problem-solving abilities and hands-on approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Field Service Operative in Birmingham
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your electrical, mechanical, or electronic experience in your CV. We want to see how your hands-on skills can contribute to our client's machines and overall service.
Tailor Your CV:Don’t just send a generic CV! Tailor it to reflect the responsibilities mentioned in the job description. Show us how you take pride in your work and how you’ve tackled similar challenges before.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your passion for problem-solving shines through without any fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Black Cat Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your electrical, mechanical, and electronic knowledge. Be ready to discuss specific experiences where you've diagnosed and fixed faults quickly. This role is all about problem-solving, so having examples at the ready will show you're the right fit.
✨Show Your Flexibility
Since this job requires travel and adaptability, be prepared to talk about times when you've had to adjust your plans or work outside standard hours. Highlight your willingness to step in during peak periods or staff absences to demonstrate that you’re a team player.
✨Take Pride in Your Work
The client values individuals who take ownership of their tasks. Share examples of how you've maintained high standards in previous roles, whether it’s cleaning equipment or ensuring accuracy in cash collection. Show them that you care about the details!
✨Communicate Clearly
Effective communication is key in this role. Prepare to discuss how you’ve escalated issues in the past and how you keep your team informed. Being able to articulate your thoughts clearly will help you stand out as a reliable candidate.
