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- Tasks: Support sales and logistics while managing accounts and customer inquiries.
- Company: Join Black Cat Fireworks, a leading manufacturer known for quality and innovation.
- Benefits: Enjoy a flexible work environment with peak season opportunities and a collaborative team culture.
- Why this job: Be part of a dynamic team that values creativity and customer service in an exciting industry.
- Qualifications: Previous experience in accounts or customer service is preferred; strong Excel skills are a must.
- Other info: We welcome applicants from all backgrounds and promote an inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
Are you a movement maker? Are you seeking new and exciting career opportunities? Here is what you need to know about the job:
Join Our Team at Black Cat Fireworks!
Location: Huddersfield, West Yorkshire
Are you ready to ignite your career with one of the leading manufacturers of high-quality fireworks? Black Cat Fireworks, part of the Li & Fung group, is known for our commitment to performance, safety, and industry compliance. We supply our exciting products to grocers, discounters, and directly to customers via e-commerce, as well as through our retail factory shop.
About Us:
At Black Cat Fireworks, our dedicated team manages sales, logistics, account management, technical support, marketing, and design, ensuring our customers experience the thrill of our fireworks like never before. We pride ourselves on our innovative approach and unwavering dedication to excellence.
What You’ll Do:
- As an Accounts Administrator, you will play a crucial role in supporting our Sales, Logistics, and financial operations. This position combines traditional account administration responsibilities with entry-level account management duties, including:
- Accounts Administration:
- Act as the day-to-day contact for key clients, addressing queries and ensuring accurate data records.
- Process sales orders, invoices, and credit notes efficiently.
- Conduct account reconciliations and collaborate with customer accounts to resolve any discrepancies.
- Liaise with carriers and logistical partners to ensure timely deliveries.
- Account Management:
- Develop and maintain strong relationships with customers, serving as the primary point of contact.
- Address customer inquiries professionally, ensuring timely issue resolution.
- Monitor account activities, providing updates to customers on orders and deliveries.
- General Duties:
- Support the team with various administrative tasks, including data entry and documentation management.
- Handle customer inquiries via phone and assist in our factory shop when needed.
- Maintain and update databases with relevant information regularly.
Who You Are:
- Previous experience in accounts administration or customer service is preferred.
- Strong understanding of accounting principles and excellent data entry skills.
- Proficient in Microsoft Excel and other Office Suite programs.
- Excellent interpersonal and communication skills, capable of building strong relationships.
- Highly organized with great attention to detail and the ability to manage multiple tasks simultaneously.
- A team player who thrives in a collaborative environment and is passionate about delivering exceptional customer service.
Why Join Us?
At Black Cat Fireworks, we not only deliver thrilling products but also a collaborative and supportive work environment. You’ll have the opportunity to work during our peak seasons (Bonfire Night & New Year) while enjoying flexibility throughout the rest of the year.
If you possess strong analytical and organizational skills and want to contribute to a team committed to excellence, we invite you to apply today! Join Black Cat Fireworks and help us light up the sky with excitement!
Equal Opportunity Employer:
We welcome applicants from all backgrounds and are committed to creating an inclusive workplace! If this sounds like you, Apply Now!
Contact Detail:
Black Cat Fireworks Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Administrator
✨Tip Number 1
Familiarise yourself with the specific accounting software and tools that Black Cat Fireworks might be using. Being able to demonstrate your proficiency in these systems during the interview can set you apart from other candidates.
✨Tip Number 2
Research Black Cat Fireworks and their products thoroughly. Understanding their market, customer base, and recent developments will allow you to engage in meaningful conversations during interviews and show your genuine interest in the company.
✨Tip Number 3
Prepare examples of how you've successfully managed customer relationships or resolved discrepancies in previous roles. This will help you illustrate your skills in account management and customer service, which are crucial for the Accounts Administrator position.
✨Tip Number 4
Network with current or former employees of Black Cat Fireworks on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach for the interview.
We think you need these skills to ace Accounts Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in accounts administration and customer service. Use keywords from the job description, such as 'data entry', 'account reconciliations', and 'customer inquiries' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work at Black Cat Fireworks and how your skills align with their needs, particularly in supporting sales and logistics.
Showcase Your Skills: In your application, emphasise your proficiency in Microsoft Excel and other Office Suite programs. Provide examples of how you've used these tools in previous roles to manage data or improve processes.
Highlight Teamwork and Communication: Since the role requires strong interpersonal skills, include examples of how you've successfully collaborated with others in past positions. Discuss any experiences where you resolved customer issues or built relationships with clients.
How to prepare for a job interview at Black Cat Fireworks Limited
✨Know Your Numbers
As an Accounts Administrator, you'll be dealing with financial data daily. Brush up on your accounting principles and be prepared to discuss how you've applied them in previous roles. This will show your understanding of the job's requirements.
✨Demonstrate Your Communication Skills
Since this role involves liaising with clients and resolving queries, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed customer relationships or resolved issues in the past.
✨Showcase Your Organisational Skills
Being highly organised is crucial for this position. Be ready to share specific strategies you use to manage multiple tasks and ensure accuracy in your work. This could include tools or methods that help you stay on top of your responsibilities.
✨Familiarise Yourself with the Company
Research Black Cat Fireworks and understand their products and values. Being able to discuss how your skills align with their mission will demonstrate your genuine interest in the role and the company.
