Sales Solutions Architect

Sales Solutions Architect – Black Box

Job Description

Build the Modern Work practice in Europe, set up GTMs and run the sales enablement activities.

Responsibilities

• Serve as the technical design and architectural expert across the organization’s Enterprise Solutions’ portfolio
• Build and maintain relationships in assigned accounts as appropriate to identify and cultivate additional opportunities
• Focus on solution development and architectural design for assigned customer base with specific emphasis on the organization’s Enterprise Solutions’ global managed services and communications solutions portfolio.
• Develop solutions/strategies using technology to resolve customer issues and achieve business goals/objectives
• Serve as a deal architect for multi-faceted, multi-technology solutions
• Partner with other company Enterprise Solutions subject matter experts to build the customer solution
• Develop and deliver technical presentations with customers and tailor content to audience as appropriate
• Author and deliver network designs, statements of work (SOWs) and technical project plans incorporating service and program management activities.
• Understand the competitive landscape and have the ability to clearly articulate the technical differentiation and value proposition associated with the organization’s Enterprise Solutions versus its competitors.
• Achieve sales and profit goals through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up

Desired Skills And Experience

• BS or BA in Engineering or Computer Science or equivalent work experience
• Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client’s needs into technology solutions
• 10+ years in a customer/client facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.) with a strong knowledge of various network architectures, virtualization, Cloud, Unified Communications and mobility solutions
• Demonstrated and verifiable track record of prior successful customer engagements. Examples of solution designs, statements of work and/or technical project plans are required
• Experience in the development and implementation of IT and/or managed Unified Communications solutions with accountability for end-to-end delivery
• Ability to present both technical and non-technical information to broad audiences
• Excellent interpersonal skills to effectively work in a team environment and explain complex system solutions customers
• Effective written communication skills
• Proven experience with one or more of the following Unified Communications and Collaborations, network architectures solutions
• Unified Communications
• IP PBX (Microsoft & Cisco)
• SIP Endpoints, SIP Trunking and Session Border Controllers (SBC)
• Video Communication (webcams, CODECs, mobile devices)
• Network Architecture
• Routers, VPN and Firewall (Cisco, Juniper, Checkpoint)
• Switches (Cisco, HP)
• WAN (PTP, MPLS and VPN Topologies)
• Data Centers (Cloud (UCaaS), Hypervisors, Server Farms, SAN, Leaf-Spine Topology)
• Wireless (Cisco, HP (Aruba), Aerohive, Ruckus)
• Network Assessment Tools (RISC Networks, Netformx, AirMagnet, iBwave, SolarWinds)
• Managed Network Services (LAN, WAN, Content Delivery, Managed IP PBX)
• Cloud (UCaaS)

Certifications

• Cisco
• Microsoft, Tandberg, and/or Polycom
• TOGAF
• ITIL
• CompTia

Key Technologies

• Unified Communications
• Workplace Architecture
• EUC
• Video Communications
• AV

Key Manufacturers

• Microsoft
• Zoom
• Nexthink
• HP

Additional Desired Technology Experience

• Contact Center
• Cisco Unified Contact Center Express
• Zoom
• Mitel
• Genesys
• Video Communications
• Cisco (Tandberg)
• Polycom
• Microsoft
• SIP, H.320 and H.323
• Cloud Services
• Data Center
• Cisco UCS (B/C Series)
• HP (Rack-Mount/BladeSystem)
• EUC
• Audio-visual
• DaaS
• User Experience

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

IT Services and IT Consulting

Location: Gildersome, England, United Kingdom (and other listed locations)

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