Family Support Worker in Birmingham

General Duties and Responsibilities

• In accordance with policies and procedures provide a timely response to the identified needs of children and young people.
• To act as the lead professional for an allocated case load of children and families.
• Under the direction of a Practice Supervisor/Team Manager promote and use a common assessment to identify the needs of children, young people and their family and lead the development of an effective multi-agency support plan.
• To be responsible for a high standard of case recording that is up to date; including use of a common database.
• To participate in and deliver training and initiatives in a specialist/champion area, ensuring both yourself and the team's knowledge is kept up to date.
• Within a context of persistent outreach effectively engage with children, young people and their families and actively promote their participation in assessments and support plans.
• To act as a Designated Safeguarding Professional (DSP) within the Family Support Service, developing effective multi-agency partnership working with key agencies to support children and families with identified additional needs make positive changes.
• To be accountable for maintaining and improving practice and performance in line with professional developmental targets as agreed with line manager through supervision.
• To provide a consistently high standard of practice and customer care.
• To manage and prioritise a complex caseload, ensuring appropriate escalation to line manager where necessary.
• To convene, organise and chair case planning and review meetings, including acting as lead professional under a multi-agency Integrated Support Plan where appropriate.
• To attend case conference meetings sharing information with safeguarding colleagues and partners.
• To oversee the GR3 in relation to single agency support in line with the Think Family Outcomes plan.
• To complete assessments and reports to recognised/accepted professional standards and timescales.
• To actively participate in the regular collection and collation of appropriate performance management information which meets the needs of the service, including positive engagement in audit processes.
• To positively contribute within regular supervision, Appraisal Reviews, team meetings and service review/development meetings as required.
• Promote and use evidence-based practice when working with children and families, for example family learning tools, graded care profile and other assessment tools, parenting programmes etc.
• To deliver a duty service for the hub on a regular basis as directed by Team manager.
• To work outside normal office hours when required.
• To promote equality of opportunity, diversity and inclusion in the service area.
• Actively promote the welfare and uphold the safeguarding of children and young people.