At a Glance
- Tasks: Deliver top-notch cleaning services in communal areas across Cardiff homes.
- Company: Join a supportive team dedicated to creating clean and safe living environments.
- Benefits: Flexible working hours, training opportunities, and a chance to make a real difference.
- Why this job: Be the hero of cleanliness and enhance residents' lives every day.
- Qualifications: No prior experience needed, just a passion for cleanliness and customer service.
- Other info: Work in diverse locations and enjoy a dynamic, community-focused role.
The predicted salary is between 24000 - 36000 £ per year.
Responsible for delivering high-quality cleaning services across communal areas within designated homes throughout the City of Cardiff. These homes include Community Living schemes, homeless hostels, high-rise buildings, and low-rise blocks of flats. To ensure all communal spaces remain consistently well-maintained, contributing toward a safe and clean environment for residents.
For residents to remain at the centre of this role, and have a genuine desire to make a positive difference by maintaining high standards of cleanliness and providing excellent customer service.
Responsibilities- To deliver a high-quality cleaning service across multiple Council homes in Cardiff, ensuring safe and clean environments for residents, staff, and visitors.
- To work flexibly across designated locations and contribute to the overall performance and reputation of the Estate Services team.
- To always provide excellent customer service, ensuring that our residents are at the centre of everything, and to be motivated to make a positive difference in their living environment.
- To take full responsibility for assigned cleaning tasks across communal areas, foyers, lifts, stairwells, and external spaces, maintaining cleanliness to agreed standards and service level agreements.
- To adhere to established cleaning protocols and schedules, including the use of appropriate chemicals and equipment.
- To support Council policies on Health and Safety and safe working practices, wearing appropriate PPE and following site-specific safety instructions.
- To conduct visual risk assessments of work areas and tasks, reporting hazards and taking steps to mitigate risks to staff and the public.
- To work safely and responsibly when using chemicals and be aware of and follow COSHH Regulations.
- To work across multiple homes in Cardiff, including high-rise blocks, hostels, and community buildings, as directed by the scheduling team.
- To collaborate with other cleaning staff and caretakers to ensure consistent standards across all locations.
- To undertake all training as necessary.
- To act in a courteous and professional manner to all those with whom you have contact.
- To participate in site inspections and audits to maintain high standards and identify areas for improvement.
- To communicate operational issues to the Responsive Supervisor and/or Scheduler.
- To update the records of work completed to support complaint resolution and performance reviews.
- To participate actively in supporting the principles and practice of equality of opportunity as stated in the Council’s Equal Opportunities Policy.
- To take reasonable care for the health and safety of yourself and other persons who may be affected by your acts or omissions and to comply with all health and safety legislation as appropriate.
- To, as a statutory duty, adhere to the Council’s Corporate Safeguarding Policy and associated policies and procedures and to report concerns regarding the safety and wellbeing of children or adults at risk.
- In order to support you in this, you are required to access safeguarding training at the level which is relevant to this post.
- As a term of your employment, you may be required to undertake such other duties and/or times of work as may reasonably be required of you, commensurate with your grade or general level of responsibility within the organisation.
- Although you will be provided with a base, you will be required to work from various locations in accordance with the needs of the role.
MOBILE CLEANER employer: BLACK AND GOLD SERVICES LTD
Contact Detail:
BLACK AND GOLD SERVICES LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MOBILE CLEANER
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation's values and mission. This will help you tailor your responses and show that you're genuinely interested in making a positive difference in the community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Mobile Cleaner and be ready to share examples of your past experiences in cleaning and customer service.
✨Tip Number 3
Dress the part! Even if the job is hands-on, showing up looking neat and professional can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the team well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation for the opportunity but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace MOBILE CLEANER
Some tips for your application 🫡
Show Your Passion for Cleanliness: When writing your application, let us know why you care about maintaining clean and safe environments. Share any experiences that highlight your commitment to cleanliness and customer service, as this role is all about making a positive difference for residents.
Be Specific About Your Experience: We want to see how your past cleaning roles or relevant experiences align with the responsibilities listed in the job description. Mention specific tasks you've handled, especially in communal areas or similar settings, to show you're the right fit for our team.
Highlight Your Flexibility: Since this role involves working across various locations, it's important to demonstrate your flexibility. Talk about your ability to adapt to different environments and schedules, and how you can manage your time effectively while maintaining high standards.
Follow Our Application Process: Make sure to apply through our website for a smooth application experience. This helps us keep track of your application and ensures you don’t miss out on any important updates from us. We’re excited to hear from you!
How to prepare for a job interview at BLACK AND GOLD SERVICES LTD
✨Know Your Cleaning Standards
Familiarise yourself with the specific cleaning standards and protocols mentioned in the job description. Be ready to discuss how you would maintain cleanliness in communal areas and ensure a safe environment for residents.
✨Showcase Your Customer Service Skills
Since excellent customer service is key, think of examples from your past experiences where you went above and beyond for customers. Be prepared to explain how you would handle interactions with residents and address their concerns.
✨Demonstrate Flexibility and Teamwork
This role requires working across various locations and collaborating with other staff. Share instances where you've successfully worked in a team or adapted to changing circumstances, highlighting your flexibility and commitment to maintaining high standards.
✨Health and Safety Awareness
Brush up on health and safety regulations, especially those related to cleaning. Be ready to discuss how you would conduct risk assessments and follow COSHH regulations while using cleaning chemicals safely.