At a Glance
- Tasks: Conduct health screenings via phone and chat, providing referrals and support.
- Company: Join Sonder, a leading active care technology company transforming wellbeing.
- Benefits: Enjoy 25 days annual leave, hybrid work, and a vibrant team culture.
- Other info: Dynamic environment with opportunities for personal development and community involvement.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Registered Nurse with triage experience and a passion for quality care.
The predicted salary is between 38616 - 46141 £ per year.
Sonder is an active care technology company that helps organisations improve the wellbeing of their people so they perform at their best. Our mobile app provides immediate, 24/7 support from a team of safety, medical, and mental health professionals - plus onsite help for time-sensitive scenarios. Accredited by the Australian Council on Healthcare Standards (ACHS), our platform gives leaders the insights they need to act on tomorrow’s wellbeing challenges today.
Join Sonder’s innovative movement to provide global support through the right care at the right time and know you are contributing to empowering people to be at their best.
The role
As a Registered Nurse - TeleTriage, you will conduct a telephone and chat messenger screening of our member’s health concerns, and provide members with referrals to appropriate care which will include thorough triage and assessment. Whether you are looking for a change from your current role, or to improve your lifestyle and work environment, we will consider permanent full‑time or part‑time.
What you'll be doing:
- Triaging patients with a variety of acute and chronic conditions; medical, mental health, safety and social issues.
- Provide advice, education, and support by effectively coordinating services and providing the most appropriate response.
- Collaborate with a team of doctors, nurses, and mental health professionals to provide the most appropriate and accessible outcome to our patients.
- Provide thorough triage and assessment utilising the Manchester Tele‑Triage System (MTS) assessing and following up with patients.
Who are we looking for?
The ideal candidate is passionate, self‑motivated, and takes pride in producing high‑quality work every day. Above all else, you – the ideal candidate – will embody the Sonder values and love working in a fast‑paced, dynamic workplace.
What you bring to the team:
- Bachelor of Nursing/BSc(Hons) registered with NMC board without restrictions.
- Band 6 experience with a strong background of accident and emergency.
- Nursing experience including: Triage - Mandatory, Emergency Department - Mandatory, Mental Health.
Why join Sonder?
- You will work with a collaborative, vibrant and passionate team of experienced professionals, inside and outside of the Member Support Team and as we continue to grow, there will be plenty of development opportunities.
- Central London HQ with a fully equipped gym & yoga studio + Hybrid working environment - Chancery House.
- TOG Certified MTS training.
- 25 days annual leave plus public holidays.
- The opportunity to join our launch team and shape our UK business.
- Learning fund – annual contribution + 2 days of study leave to support your personal development.
- Induction and onboarding designed to make you succeed in your new role.
- Wellbeing support to invest in your own wellbeing.
- Free coffee Tuesdays and catered lunch on Thursdays.
- Team social fund to connect with your team, plus company wide social events.
- Volunteer leave – 2 days per year to participate in meaningful causes and contribute back to the community.
Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and DBS check.
Teletriage Nurse - Contract Role employer: black.ai
Sonder is an exceptional employer that prioritises the wellbeing of its employees while fostering a collaborative and innovative work culture. With a central London HQ featuring a gym and yoga studio, hybrid working options, and generous benefits including 25 days of annual leave, a learning fund, and volunteer leave, Sonder empowers its team members to grow both personally and professionally. Join us in shaping the future of Active Care and make a meaningful impact in the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land Teletriage Nurse - Contract Role
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at black.ai for the Teletriage Nurse - Contract Role role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Teletriage Nurse - Contract Role
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with black.ai, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at black.ai, and how you can make a difference!
How to prepare for a job interview at black.ai
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at black.ai.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like black.ai appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how black.ai supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
