Strategy & Ops Associate (Expansion)

Strategy & Ops Associate (Expansion)

Full-Time 51750 - 63250 £ / year (est.) Home office (partial)
black.ai

At a Glance

  • Tasks: Drive innovative projects and enhance patient experiences in a fast-paced environment.
  • Company: Join Eucalyptus, a leader in digital healthcare transforming lives globally.
  • Benefits: Competitive salary, employee options, wellness allowance, and generous holiday.
  • Other info: Collaborate with talented peers and enjoy a vibrant office culture.
  • Why this job: Make a real impact on healthcare while accelerating your personal growth.
  • Qualifications: 2-3 years in high-pressure roles; experience in startups is a plus.

The predicted salary is between 51750 - 63250 £ per year.

About Eucalyptus

We’re on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better long-term care. Euc is the company behind Juniper, one of the world’s largest weight‑management programs combining GLP‑1 medication with personalised nutrition, movement support, and clinician‑led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times.

Our Growth Story:

  • 130% YoY revenue growth and a 90% reduction in cash burn, with $100M+ raised from investors including BOND, NewView, Blackbird and Airtree.
  • Supported over 350k patients living with obesity across our 5 markets.
  • Received selective NICE endorsement to provide services to the NHS.
  • Tailored our offering to thousands of patients in Germany and Japan.

About the Role (What you’ll be doing)

In a nutshell… At Eucalyptus, we are constantly launching new products, capabilities and markets. We bring in commercial generalist talent from high‑pressure environments, give you the single responsibility for business casing, scoping, project‑managing and delivering against our major new initiatives, and equip you with the training & tools to succeed. This is an opportunity to work with leaders across the business to take ownership of a key piece of work from concept through to delivery.

To be successful in this role, you have to work cross‑functionally with technology, product development, operations, growth and creative specialists to deliver a product or service that customers love. There is a huge amount of autonomy attached to these roles – we like to hire great people (no matter your background), surround you with the resources you need and trust you to make decisions and execute. In the past, these roles have been the training grounds for leaders who would eventually become general managers for our brands, country leads and C‑suite executives. As we expand, and the complexity in the business increases, there will be opportunities to lead the setup of new brands, new markets, and new distribution channels.

In this role you will need to…

  • Deeply understand the problems you are solving.
  • Be responsible for tailoring every aspect of the patient experience to the context of the surface area you are working on (eg. localising an offering to a new market).
  • Track and report performance metrics, and implement strategies to drive your new vertical towards functional maturity or conviction that we should stop investing.
  • Get stuck in - eg. write emails, find partners, deliver a white glove experience to patients; and then scale yourself out of this role by hiring and managing cross‑functional resources to scale experiments you are responsible for.
  • Drive focus, accountability and motivation across the team through rituals, reporting & stakeholder updates.

Examples of who you would be working with

This role reports falls under the VP of International, Ryan Nolan (London,UK) and will work closely with the following:

  • Deniz Ekmekci: Senior Launcher – International Expansion
  • Owi Weerawardena: Launcher – International Expansion
  • Benjamin Emmanuel: Launcher – International Expansion
  • Jordan McTeare: Global Head Performance Marketing
  • Henry Winter: General Manager – Germany

We are hiring roles in London only.

About you (Who you are)

Skills and experience

  • You have between 2-3 years experience working in a high‑pressure environment such as law, consulting (MBB preferred) or investment banking.
  • In addition, we will prioritise candidates who also have between 1-3 years working as an operator, preferably in a recent high‑growth startup.
  • You have built a team, managed people or delivered complex cross‑functional projects.
  • You are a demanding and supportive leader.
  • You make decisions objectively and carry them out with empathy.
  • Creative problem‑solver and detail oriented: You are highly organised, and not fazed by complex or ambitious problems.
  • You can design, manage and scale processes, adapting them as required at the various scales of the operation, and ensure a high degree of accuracy in your outputs.
  • You can see the forest for the trees, and an expert systems thinker.
  • Accountable to the numbers: You are highly literate both financially and in operational data, have a strong understanding of the metrics that matter across a variety of business functions.
  • You build systems that hold yourself and others accountable to the numbers.
  • Communicate with clarity: You communicate incisively, honestly and often, leveraging the most appropriate mediums for different types of messages.
  • You are able to synthesise complex concepts into clear insights and narratives that resonate with a broad audience.
  • Executional powerhouse: Strategy is simple, achieving it through flawless execution is what’s hard.
  • You are not afraid to lead from the front, and get your hands dirty when it matters.

Behaviours & Attitudes

  • You act like an owner, and a servant leader: You have a charismatic ‘can‑do’ attitude.
  • You are motivated by impact and driven by wanting to help others.
  • You go the extra mile to create outcomes for your team, stakeholders, and our patients.
  • You know when you need to lead from the front and get your hands dirty.
  • You relish in the success of empowering others to do their best work.
  • Relentlessly ambitious: You get excited by setting audacious goals, rallying the team to chase after them, celebrating the win, and doing it all over again.
  • You understand that healthcare could be so much better and more accessible for millions of people worldwide, and are excited to relentlessly push for meaningful change in the world.
  • Craving for curiosity: You are self‑motivated to understand the reasons beneath the surface of the numbers.
  • Calm, collected and resilient: You thrive in a fast‑paced, chaotic, startup environment where you will need to balance quality with velocity and a MVP mindset.
  • Desire to develop others and yourself: You foster a strong desire to learn and develop.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well‑being, fertility, and skincare. Here’s what makes joining Euc unique:

  • What’s next – Our goal for the next three years is to support 1 million patients globally to live better for longer.
  • Build something world‑changing – We’re on the path to becoming the world’s largest international digital healthcare company.
  • Make real impact – You will deliver work that directly shapes patient outcomes and scales evidence‑based care across markets.
  • Accelerate your growth – You will have high ownership, continuous feedback, and dedicated development support.
  • Join a motivated team – You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK

  • Be an owner – Your own stake in the business with our employee options program.
  • Invest in your growth – Annual development budget plus 3 days of professional development leave.
  • Support your well‑being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you.
  • Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year.
  • Join a connected team – A vibrant office culture with regular socials, clubs, after‑school sport, and seasonal events.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

Strategy & Ops Associate (Expansion) employer: black.ai

At black.ai, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to thrive. As a UK Events & Community Leader, you will have the opportunity to shape the automotive community while enjoying comprehensive benefits, professional development opportunities, and a culture that values creativity and collaboration. Join us in a location that is not only central to the industry but also rich in innovation and networking potential.

black.ai

Contact Details:

black.ai Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Strategy & Ops Associate (Expansion)

Tip Number 1: Get Involved in Consulting Case Competitions

Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Strategy & Ops Associate (Expansion) at black.ai!

Tip Number 2: Leverage Alumni Networks

Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like black.ai or be willing to refer you for that Strategy & Ops Associate (Expansion) position!

Tip Number 3: Attend Industry Events and Conferences

Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from black.ai who’s on the lookout for their next Strategy & Ops Associate (Expansion) star!

Tip Number 4: Polish Your Consulting Skills Online

Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Strategy & Ops Associate (Expansion) role at black.ai!

We think you need these skills to ace Strategy & Ops Associate (Expansion)

Communication Skills
Problem-Solving Skills
Flexibility
Compassion
Organizational Skills
Teamwork
Adaptability

Some tips for your application 🫡

Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!

Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at black.ai. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!

Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.

Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!

How to prepare for a job interview at black.ai

Master the Case Study Game

In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!

Know Your Numbers

Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!

Show Your Leadership Flair

As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.

Be a Cultural Fit

We’re not just looking for brains; we want to see if you vibe with our company culture at black.ai. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!