Solutions Consultant

Solutions Consultant

Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
black.ai

At a Glance

  • Tasks: Shape global content workflows and deliver exciting demos for EMEA customers.
  • Company: Join Canva, a vibrant tech company redefining design experiences.
  • Benefits: Equity packages, flexible leave, and a supportive parental leave policy.
  • Why this job: Be a creative problem-solver and help organisations adopt innovative design solutions.
  • Qualifications: Experience in pre-sales or consulting, with strong visual design skills.
  • Other info: Dynamic work environment with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Join the team redefining how the world experiences design. We know job hunting can be a little time consuming and you’re probably keen to find out what’s on offer, so we’ll get straight to the point.

Where and how you can work:

The buzzing Canva London campus features several buildings around beautiful leafy Hoxton Square in Shoreditch. While our global headquarters is in Sydney, Australia, London is our HQ for Europe, with all kinds of teams based here, plus event spaces to gather our team and communities. You’ll experience a warm welcome from our Vibe team at front of house, amazing home cooked food from our Head Chef and a variety of workspaces to hang out with your team mates or get solo work done. That said, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals and so you have choice in where and how you work.

What you’d be doing in this role:

  • As a Solution Consultant, you’ll bring Canva’s value to life for our EMEA customers by shaping global content workflows, running high-impact discovery and delivering demos that excite and delight.
  • You’ll partner with Strategic and Enterprise AEs across EMEA to design creative, scalable solutions that help organisations adopt Canva at the enterprise level.
  • This role blends creative problem-solving, workflow design, storytelling and light technical validation, perfect for someone with a background in design, pre-sales, consulting or enterprise creative operations.

What you’ll focus on:

  • Partnering with Sales to build solutions that win: Work alongside our Sales & Success team to craft tailored demos and workflow recommendations that expose Canva’s value across marketing, comms, education, operations and creative teams. Lead enterprise discovery, unpack complex workflow challenges and map them to compelling, scalable Canva solutions. Support EMEA Strategic and Enterprise opportunities across UKI, France, Benelux and DACH.
  • Communicate complex ideas simply: Take global content workflows and make them visual, engaging and easy to understand. Present solutions through clear, beautiful storytelling, helping customers imagine entirely new ways of working. Make “design” and “workflow governance” accessible to everyone, regardless of skill level.
  • Be the go‑to EMEA expert for Canva workflows: Advise on how customers can move from legacy tools (Adobe, Google, PowerPoint, Figma) into Canva. Help customers optimise creative production, brand governance, template systems, multi‑team collaboration and AI‑enhanced workflows. Navigate EMEA‑specific challenges such as multilingual teams, regional content needs and localisation at scale.
  • Future‑think how APJ teams learn and scale: Build repeatable training content that can be repurposed across markets. Create playbooks, FAQs, and solution guides for internal teams and customers. Partner with our Specialist SCs (Affinity, Flourish, Leonardo) and Technical Pre‑Sales teams for deeper technical or product‑specific discovery.
  • Work cross‑functionally: Work closely with Sales, Customer Success, TAMs, Implementation, Product, Engineering and leadership to ensure a seamless customer journey. Help Sales shape account strategy and identify new opportunities. Position Canva as a catalyst for organisational change helping customers reimagine how they create and collaborate.

You’re probably a match if:

  • You have experience in pre‑sales, consulting, creative workflows or enterprise onboarding.
  • You love solving customer problems and designing elegant creative workflows.
  • You’ve delivered training or workshops for business audiences virtually or in person.
  • You’re passionate about speaking “design language” and helping teams unlock their creativity.
  • You have professional presentation skills and feel comfortable speaking to senior stakeholders and in‑front of large audiences.
  • You’re structured, organised and can manage multiple workstreams at once.
  • You’re calm under pressure, collaborative and a great communicator.
  • You’re curious, resourceful and love helping colleagues and customers learn.
  • You understand brand governance, template systems and creative operations.

Technical Expertise:

  • Must have: High proficiency in visual design tools (Adobe Creative Cloud, Canva, Figma). Strong ability to design demos and workflows within Canva. A proven partner of Sales organisations in driving account strategy. Position Canva as the strategic creative solution at enterprise scale. Act as a trusted advisor to both colleagues and customers. Help Canva achieve its revenue goals through powerful solution storytelling. Be a visionary and help customers imagine entirely new ways of working. Fluency in German, to support our DACH customers.
  • Nice to have: Familiarity with SSO, SCIM, or APIs (you’ll work with our Technical Pre‑Sales team when needed). Experience working with enterprise creative, marketing or brand teams.

What’s in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you’ll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work. Here’s a taste of what’s on offer:

  • Equity packages - we want our success to be yours too.
  • Inclusive parental leave policy that supports all parents & carers.
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more.
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally.

Other stuff to know:

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you! Please note that interviews are conducted virtually.

Solutions Consultant employer: black.ai

At Canva, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our Canvanauts to thrive both personally and professionally. Located in the heart of Shoreditch, our London campus offers a dynamic environment with flexible working options, delicious home-cooked meals, and ample opportunities for collaboration and creativity. With a strong focus on employee growth, equity packages, and a supportive parental leave policy, we are committed to ensuring that every team member feels valued and inspired to contribute to our mission of redefining design.
black.ai

Contact Detail:

black.ai Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Solutions Consultant

✨Tip Number 1

Get to know Canva inside out! Familiarise yourself with our products and services, especially how they can solve customer problems. This will help you speak confidently during interviews and show that you're genuinely interested in what we do.

✨Tip Number 2

Network like a pro! Connect with current Canvanauts on LinkedIn or at industry events. Ask them about their experiences and insights into the role of a Solutions Consultant. This could give you valuable tips and even a foot in the door!

✨Tip Number 3

Practice your storytelling skills! As a Solutions Consultant, you'll need to present complex ideas simply and engagingly. Try explaining Canva's value to a friend or family member who knows nothing about design – if they get it, you're on the right track!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to dive into the Canva culture.

We think you need these skills to ace Solutions Consultant

Creative Problem-Solving
Workflow Design
Storytelling
Technical Validation
Pre-Sales Experience
Consulting Skills
Enterprise Creative Operations
Visual Design Tools (Adobe Creative Cloud, Canva, Figma)
Presentation Skills
Customer Communication
Brand Governance
Template Systems
Multi-Team Collaboration
Training and Workshop Delivery
Fluency in German

Some tips for your application 🫡

Show Your Passion for Design: When you're writing your application, let your love for design shine through! Talk about how you've used design tools like Canva or Adobe in your past roles and how they’ve helped you solve problems creatively.

Tailor Your Application: Make sure to customise your application for the Solutions Consultant role. Highlight your experience in pre-sales or consulting, and how it aligns with what we’re looking for at Canva. We want to see how you can bring value to our team!

Keep It Clear and Engaging: Just like we do with our designs, keep your application clear and engaging. Use simple language to explain complex ideas, and don’t forget to showcase your storytelling skills. We love a good narrative!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at black.ai

✨Know Your Stuff

Before the interview, dive deep into Canva's products and services. Familiarise yourself with their design tools like Adobe Creative Cloud, Figma, and of course, Canva itself. Being able to discuss how these tools can solve customer problems will show your expertise and enthusiasm for the role.

✨Craft Your Story

Prepare to share your experiences in pre-sales, consulting, or creative workflows. Think about specific examples where you've successfully solved customer challenges or delivered engaging training sessions. This storytelling approach will resonate well with the interviewers and highlight your problem-solving skills.

✨Practice Makes Perfect

Rehearse your presentation skills, especially if you're going to be speaking to senior stakeholders. Consider doing mock interviews with friends or using video recordings to refine your delivery. The more comfortable you are presenting, the more confident you'll appear during the actual interview.

✨Ask Insightful Questions

Prepare thoughtful questions that demonstrate your interest in the role and the company. Inquire about how Canva envisions the future of design workflows or ask about the challenges they face in the EMEA market. This not only shows your curiosity but also helps you gauge if the company is the right fit for you.

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