At a Glance
- Tasks: Produce high-volume creative content and manage production workflows.
- Company: Heidi, an innovative AI Care Partner transforming healthcare.
- Benefits: Equity from day one, personal development budget, and wellness days.
- Other info: Flexible hybrid work environment with opportunities for global expansion.
- Why this job: Join a mission-driven team making a real impact in healthcare.
- Qualifications: 4-8 years in creative production with strong video editing skills.
The predicted salary is between 36000 - 60000 £ per year.
Location: London
Employment Type: Full time
Location Type: Remote
Department: Marketing
Who We Are
Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals - supporting 73 million patient visits in 116 countries. Today, more than ten million patient visits per month are powered by Heidi worldwide. Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.
The Role
We cannot scale creative by juggling freelancers reactively. We need an in-house operator who:
- Owns the production calendar
- Controls quality
- Moves fast
- Keeps budgets tight
- Delivers at scale
You are the execution backbone of the creative squad.
How the Squad Works:
- Strategist: Decides what to make, why we’re making it, what success looks like
- Producer: Makes it happen, makes it scalable, makes it on time and on budget
Together, they turn Paid into a strategic growth advantage, not just a channel.
What you’ll do
- End-to-End Performance Creative Production
- Produce high-volume paid creative (video, motion, statics, UGC-style, product demos)
- Own the pipeline from brief → shoot → edit → localisation → launch
- Scale asset variations across markets
- Operational Excellence
- Build the production system: timelines, workflows, tools, rituals
- Manage freelancers, editors, motion designers and videographers
- Ensure on-time, on-budget delivery
- Maintain global production calendar
- Take part and or supervise shoots.
- Global & Localised Creative
- Coordinate market-specific shoots
- Adapt assets for UK, Canada, US, ANZ
- Support local safety-focused messaging where required
- Data-Informed Production
- Work closely with the strategist to scale what’s working
- Rapidly iterate based on performance data
- Turn winning concepts into templated systems
- AI-Enhanced Production
- Integrate AI tools into video and content workflows
- Test scalable AI-generated formats (already performing strongly)
- Balance speed with brand quality
What we’re looking for
- 4–8 years in creative production (agency, startup, scale-up)
- Experience producing performance marketing creative at volume.
- Strong grasp of video editing, motion and paid formats
- Strong knowledge on Adobe Suite, Davinci or/and Capcut
- Knowledge in filming and basic camera operation.
- Operationally obsessive — nothing slips
- Calm under pressure
- Commercially aware — understands ROI of creative
What do we believe in?
Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership.
- Live Forever: Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.
- Practice Ownership: Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.
- Small Cuts Heal Faster: Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.
- Make others better: Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.
Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering.
Why you should join Heidi
- Real product momentum. We’re not trying to generate interest, we’re channeling it.
- Equity from day one. When Heidi wins, you win. You’ll share directly in the success you help create.
- Unmatched impact. Play a pivotal role in defining and scaling customer success at a critical growth moment - all while working on a product that delivers tangible value to clinicians and patients every day.
- Work alongside world-class talent. Join a team of operators and builders who’ve scaled unicorns.
- Global reach. Help shape our international expansion as we bring Heidi to key international markets.
- Growth and balance. Enjoy a personal development budget, dedicated wellness days, one month work from anywhere in the world and your birthday off to recharge.
- Flexibility that works. A hybrid environment, with 3 days in the office.
Heidi’s commitment to Diversity, Equity and Inclusion
Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we’re committed to promoting a culture of opportunity for all.
Performance Creative Producer employer: black.ai
Heidi is an exceptional employer that champions innovation in healthcare through a collaborative and inclusive work culture. With a strong focus on employee growth, we offer unique benefits such as equity from day one, personal development budgets, and flexible working arrangements, all while making a tangible impact on patient care globally. Join us in a dynamic environment where your contributions directly influence the future of healthcare, supported by a team of world-class talent.
StudySmarter Expert Advice🤫
We think this is how you could land Performance Creative Producer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in performance creative production. Use platforms like Behance or even your own website to showcase videos, motion graphics, and any other relevant projects.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand Heidi's mission and values, and think about how your experience aligns with their goals. Be ready to discuss how you can contribute to their success!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Heidi team. Don’t miss out on this opportunity!
We think you need these skills to ace Performance Creative Producer
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creative production and how it can impact healthcare. Share your story and why you’re excited about joining our team at Heidi.
Tailor Your Experience:Make sure to highlight your relevant experience in creative production. We’re looking for someone who knows their way around video editing and performance marketing. So, don’t just list your skills—show us how they relate to what we do at Heidi!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Use bullet points if it helps, and make sure your key achievements stand out. We want to see your impact without wading through unnecessary details!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our mission at Heidi!
How to prepare for a job interview at black.ai
✨Know Your Stuff
Before the interview, dive deep into Heidi's mission and values. Understand how your experience in creative production aligns with their goals. Be ready to discuss specific projects where you've produced high-volume paid creative and how you managed timelines and budgets.
✨Showcase Your Skills
Bring examples of your work that highlight your video editing and motion graphics skills. If you've used tools like Adobe Suite or Davinci, be prepared to talk about how you integrated them into your production process. A portfolio that demonstrates your ability to deliver at scale will impress.
✨Be Data-Driven
Heidi values data-informed production, so come prepared to discuss how you've used performance data to iterate on creative projects. Share specific examples of how you've turned winning concepts into scalable systems and how you measure success in your work.
✨Emphasise Teamwork
Highlight your experience working collaboratively with strategists and other creatives. Discuss how you’ve managed freelancers and ensured quality control under pressure. Show that you understand the importance of collective growth and how you can contribute to a positive team dynamic.
