At a Glance
- Tasks: Lead integration projects and enhance our AI Care Partner for seamless clinician experience.
- Company: Join a fast-growing healthcare tech company transforming patient care with AI.
- Benefits: Flexible hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team dedicated to innovation in healthcare technology.
- Why this job: Make a real difference in healthcare by improving clinician tools and patient outcomes.
- Qualifications: Experience in product management and strong communication skills required.
The predicted salary is between 60000 - 75000 £ per year.
Location: London
Employment Type: Full time
Location Type: Hybrid
Department: Product & Design, Product
Who We Are
Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.
In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide. Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.
The role
Heidi operates across US, UK, Australia and beyond — and integrations are the connective tissue that makes it work everywhere. This PM role is a central platform function: the common layer through which every Heidi product (Scribe, Comms, Evidence) interfaces with the external systems clinicians already live in.
- EMRs
- Scheduling systems
- Document stores
- Clinical references
- Secure messaging
Wherever clinicians already work, Heidi should plug in without making them think. The integration stack is real and in motion: SMART on FHIR launches inside the chart, structured write‑back into Epic, Cerner, Athena, MEDITECH Expanse, Veradigm, Best Practice. HL7 ADT feeds for patient demographics. Pre‑charting from appointment data. The Integration Marketplace — surfacing Scribe, Comms and Evidence integrations in one place — is being rebuilt now, and you’ll own where it goes next.
You’ll own the integration framework, the customer‑facing marketplace, and the roadmap that decides which connector ships next and how deep it goes. A small dedicated engineering squad sits alongside you. A new integration framework is rolling out. The marketplace is being unified across product lines. You’re picking up a running operation with strong opinions about where it goes.
Half your time is building the platform — the framework, the standards, the shared infrastructure every connector benefits from. The other half is customer‑facing enablement: working directly with accounts, regional teams and commercial to get integrations live and keep them healthy. The hard part is that every customer feels bespoke, three regional teams are always pulling in different directions, and real EMR behaviour rarely matches the spec. You’ll need to hold the line between configuring for one.
Technical Product Manager - (Clinical Integrations) - UK in London employer: black.ai
Heidi is an exceptional employer that fosters a collaborative and innovative work culture, where healthcare professionals and tech experts unite to create impactful solutions. With a strong commitment to employee growth, we offer opportunities for professional development in a hybrid working environment based in London, allowing you to balance your career with personal life while contributing to meaningful advancements in healthcare. Join us and be part of a team that has already transformed millions of patient visits globally, backed by significant funding and partnerships with leading health systems.
