At a Glance
- Tasks: Manage supplier relationships and ensure their success on the Partly Network.
- Company: Join a dynamic tech company focused on innovation and collaboration.
- Benefits: Enjoy flexible hours, competitive salary, equity options, and generous leave policies.
- Other info: Connect with a vibrant team and enjoy opportunities for continuous learning.
- Why this job: Make a real impact by driving supplier success in a fast-paced environment.
- Qualifications: Strong communication skills and experience with technical products are essential.
The predicted salary is between 60000 - 80000 £ per year.
Location: London, United Kingdom
Employment Type: Full time
Location Type: On-site
Department: Operations
This role is responsible for ensuring suppliers achieve measurable commercial and operational value from Partly’s infrastructure. It sits at the intersection of supplier relationships, product delivery, and engineering execution, and requires deep ownership of supplier issues in a fast-moving, evolving product environment.
What will you do:
- Own strategic supplier relationships: Develop trusted, long-term partnerships with parts suppliers, acting as the primary post-sale owner and point of accountability. Ensure strong adoption, retention, and long-term value realisation from Partly.
- Own supplier issues end-to-end: Take full ownership of supplier issues from initial report through root cause analysis, resolution, and follow-up. Work closely with product and engineering teams to drive issues to ground rather than simply escalating them.
- Translate supplier problems into product execution: Convert supplier pain points and operational challenges into clear, actionable product requirements. Produce written problem statements, reproduction steps, and expected outcomes to enable fast, effective execution by engineering.
- Lead onboarding and ongoing success: Own the end-to-end post-sale journey including onboarding, implementation coordination, and ongoing success management. Ensure suppliers are set up to operate successfully on Partly infrastructure from day one.
- Drive measurable business outcomes: Develop a deep understanding of each supplier’s KPIs, revenue drivers, and operational constraints. Through regular reviews, identify and execute opportunities where Partly can unlock incremental value, efficiency, or growth.
- Operate with urgency in an evolving environment: Work effectively in a fast-moving, ambiguous environment where product capabilities and processes are still developing. Maintain momentum, prioritise effectively, and drive progress despite incomplete information.
- Build scalable success foundations: Design and evolve lightweight processes, tooling, and documentation that allow supplier success to scale without compromising accountability or responsiveness.
Your skills:
- Senior stakeholder management: Comfortable working with senior leaders at complex organisations. Able to manage expectations, navigate ambiguity, and maintain trust during periods of change or product instability.
- Strong communicator across technical and commercial audiences: Able to engage credibly with engineers while clearly articulating technical issues and solutions in commercial terms to supplier stakeholders.
- Experience working with technical or infrastructure products: Comfortable operating close to technical systems and workflows. Able to understand platform behaviour, diagnose issues, and validate solutions in collaboration with engineering teams.
- Strong prioritisation and ownership mindset: Demonstrates clear ownership, bias to action, and sound judgment. Able to balance supplier advocacy with internal priorities and drive alignment across teams.
- Commercial and operational acumen: Understands how supplier businesses operate and how technology impacts revenue, cost, and efficiency. Able to articulate ROI and map Partly’s infrastructure to supplier objectives.
Bonus: Experience in the automotive aftermarket, parts distribution, or supply-chain ecosystems. Familiarity with cataloguing, fitment, or global parts standards is advantageous.
Benefits:
- High trust, low process and no bureaucracy.
- Competitive base salary + equity.
- Flexible working hours.
- Focus Days: Two days per week, with zero meetings, dedicated solely to uninterrupted deep work.
- Take time when you need it.
- Learn from the best.
- Quarterly season openers across the UK and EU.
- Annual global offsite in New Zealand.
- Team connection: Monthly team lunches, celebrating our wins, happy hours and more!
- Parental leave and flexible return to work.
- Payroll Giving.
- CycleSaver: UK employees can now save up to 47% on cycle subscriptions.
Supplier Account Manager, UK in London employer: black.ai
Partly is an exceptional employer that fosters a high-trust, low-bureaucracy work environment in the heart of London. With competitive salaries, generous equity options, and flexible working hours, employees are empowered to thrive both personally and professionally. The company prioritises continuous learning and team connection through unique opportunities such as global offsites and focus days, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Supplier Account Manager, UK in London
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at black.ai, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Supplier Account Manager, UK.
We think you need these skills to ace Supplier Account Manager, UK in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at black.ai. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research black.ai and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at black.ai
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at black.ai.
✨Research Specific Challenges Faced by black.ai
Look into any unique supply chain challenges black.ai might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
