Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead technical discussions and guide clients through the integration of our AI Care Partner.
- Company: Heidi, a pioneering AI company transforming healthcare with a human touch.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join us to revolutionise healthcare and make a real difference in people's lives.
- Qualifications: Experience in technical sales and a passion for healthcare technology.
- Other info: Be part of a dynamic team dedicated to enhancing clinician-patient connections.
The predicted salary is between 48000 - 72000 £ per year.
Location: London
Employment Type: Full time
Department: Engineering
Who are Heidi?
Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.
Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.
We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?
The Role
As a Solution Engineer, you’ll serve as the technical lead during the sales process — helping prospects understand what’s possible with Heidi, guiding integration feasibility, and ensuring a smooth transition into implementation.
Senior Solutions Engineer (Presales) in London employer: black.ai
Contact Detail:
black.ai Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Solutions Engineer (Presales) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Heidi. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your previous successes in presales or solutions engineering. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions for technical roles. Mock interviews with friends or mentors can boost your confidence and help you articulate your thoughts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Heidi team.
We think you need these skills to ace Senior Solutions Engineer (Presales) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Solutions Engineer role. Highlight relevant experience and skills that align with what we’re looking for at Heidi. This shows us you’ve done your homework and are genuinely interested in the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about healthcare technology and how your background makes you a perfect fit for our team. Keep it engaging and personal, so we can get a sense of who you are.
Showcase Your Technical Skills: As a Solutions Engineer, your technical prowess is key. Be sure to highlight any relevant tools, technologies, or methodologies you’ve worked with. We want to see how you can help us make a difference at Heidi!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Heidi!
How to prepare for a job interview at black.ai
✨Know Your Tech Inside Out
As a Senior Solutions Engineer, you'll need to demonstrate your technical expertise. Brush up on the specific technologies and tools that Heidi uses. Be ready to discuss how you can leverage these in real-world scenarios to solve client problems.
✨Understand the Healthcare Landscape
Familiarise yourself with the current trends and challenges in healthcare. Knowing how AI can enhance clinician workflows will show that you’re not just technically savvy but also understand the human side of healthcare, which is crucial for Heidi.
✨Prepare for Scenario-Based Questions
Expect to face questions that assess your problem-solving skills. Think of examples from your past experiences where you've successfully guided clients through technical challenges or integrations. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Communication Skills
As a presales engineer, you'll need to convey complex ideas simply. Practice explaining technical concepts in layman's terms. This will help you connect with both technical and non-technical stakeholders during the interview.
