Principal PM, Repairer Experience — Onsite London

Principal PM, Repairer Experience — Onsite London

London Full-Time 60000 - 80000 £ / year (est.) No working from home possible
black.ai

At a Glance

  • Tasks: Own the repairer journey and drive automation for a seamless experience.
  • Company: Join black.ai, a leader in innovative tech solutions.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Dynamic team environment with a commitment to UX quality.
  • Why this job: Make a real impact on user experience and product strategy.
  • Qualifications: 5+ years in B2B software and a strong focus on customer experience.

The predicted salary is between 60000 - 80000 £ per year.

black. ai seeks a Principal/Staff PM for Repairer Experience in London.

This role involves full ownership of the repairer journey, driving automation and design for a seamless experience.

Ideal candidates will have strong customer focus, a commitment to UX quality, and 5+ years in B2B software.

You'll work closely with repairers, prototype product iterations, and lead product strategy to ensure exceptional outcomes.

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Principal PM, Repairer Experience — Onsite London employer: black.ai

At black.ai, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to thrive. As a UK Events & Community Leader, you will have the opportunity to shape the automotive community while enjoying comprehensive benefits, professional development opportunities, and a culture that values creativity and collaboration. Join us in a location that is not only central to the industry but also rich in innovation and networking potential.

black.ai

Contact Details:

black.ai Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Principal PM, Repairer Experience — Onsite London

Join Product Management Meetups

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Show Off Your Product Sense

Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at black.ai would be by your initiative!

Utilise Online Communities

Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.

Leverage Your University Network

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We think you need these skills to ace Principal PM, Repairer Experience — Onsite London

Customer Focus
UX Quality Commitment
B2B Software Experience
Product Strategy Leadership
Prototyping Skills
Automation Knowledge
Design Skills

Some tips for your application 🫡

Show Off Your Product Passion:When applying for a product management role like Principal PM, Repairer Experience — Onsite London, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!

Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!

Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.

Tailor Your CV to the Role:Make sure your CV is tailored for the Principal PM, Repairer Experience — Onsite London position at black.ai. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!

How to prepare for a job interview at black.ai

Understand the Product Life Cycle

As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.

Showcase Your Cross-Functional Skills

Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.

Prepare for Case Studies

In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.

Know Your Metrics

Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.