Brief overview of this role at Sitemate
The Sales Development Representative is responsible for qualifying and routing inbound leads across two channels: self‑service and inside sales. This role involves frequent engagement with prospects through phone calls, emails, live chat, and internal tools such as Slack and Salesforce. Success is measured by the number of product demonstrations booked and completed, with a track record of meeting or exceeding monthly targets.
Employment
- Salary:
- OTE Remuneration:
- £41,250 to £60,500 (incl. Pension)
- Base Salary:
- £27,500 to £38,500
- Commission:
- £13,750 to £22,000
- OTE Remuneration:
Day‑to‑Day
- You will qualify and route inbound leads through two channels: self‑service and inside sales.
- You’ll spend most of your time engaging prospects via phone, email, and live chat on our website, as well as internal tools like Slack and Salesforce.
- Your quota is measured by the number of demonstrations booked and completed. Our current team in this role has achieved ≥95% of their targets each month since starting.
Challenges
- Learning about the built world and its terminology if you have no prior exposure.
- Up‑skilling your call, phone, and email skills, leveraging onboarding materials.
- Understanding SaaS financial acronyms and common terminology; relevant resources are available.
- Adapting quickly to a fast‑moving environment.
Who This Role is For
- Ambitious individuals pursuing a career in SaaS.
- People who thrive in a structured, KPI‑driven environment.
- Strong communicators who enjoy building relationships.
- Resilient individuals capable of high‑volume tasks and perseverance.
Who This Role is Not For
- Those unwilling to handle frequent rejection.
- People uncomfortable with conversations and people.
Skills & Tools
Must Have:
- Confident, clear communication skills with excellent writing and presentation over email, phone, video conferencing, and in‑person.
- Excellent task organization and prioritization, able to multi‑task efficiently.
Nice to Have:
- Experience with modern tooling – CRMs, health scoring, live chat, knowledge bases.
- Experience conducting customer meetings digitally (e.g., Zoom/Teams) and/or physically.
- Patience in an industry where not all users are tech‑savvy.
Perks & Benefits
- Competitive, performance‑based remuneration.
- Equity options – own a piece of what you’re helping to build.
- 20 days paid annual leave, plus sick, carer’s, and compassionate leave.
- Parental leave – 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support).
- Free, confidential wellbeing support via Employee Assistance Program (EAP).
- Learning & Development – professional growth budget and transparent career plans.
- Laptop and home office setup budget.
- Flexible work – remote or hybrid options, plus the ability to work from anywhere for several weeks each year.
- Community & connection – weekly catered lunches, global offsites, and “Life Story” sessions.
Graduate Sales Development Representative in London employer: black.ai
At black.ai, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to thrive. As a UK Events & Community Leader, you will have the opportunity to shape the automotive community while enjoying comprehensive benefits, professional development opportunities, and a culture that values creativity and collaboration. Join us in a location that is not only central to the industry but also rich in innovation and networking potential.
