Eucalyptus is expanding its outsourced operations network to support global patient care. You will stand up and run partner hubs, evaluate and onboard BPO vendors, and manage every contract and rate card.
You will chair quarterly reviews and keep a unified standard across partners to preserve patient experience. Leading the commercial machinery, you will implement SLAs, monitor KPIs, and plan capacity for peak periods.
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Global Vendor & Performance Lead, Patient Operations in London employer: black.ai
Eucalyptus is an exceptional employer that fosters a dynamic and collaborative work culture, where finance leaders can thrive while driving impactful strategies for our Germany and AMEA expansion. With a strong focus on employee growth, we offer clear pathways to leadership roles as we broaden our European presence, alongside competitive benefits that support both professional and personal development.
