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- Tasks: Manage 200 SMB accounts, driving upsell and ensuring customer satisfaction.
- Company: Dynamic software company focused on growth and innovation.
- Benefits: Competitive pay, equity options, and flexible hybrid work arrangements.
- Why this job: Join a thriving team and make a real impact on small businesses.
- Qualifications: Experience in SaaS sales and strong time management skills.
- Other info: Exciting opportunities for career advancement in a supportive environment.
The predicted salary is between 28800 - 48000 £ per year.
A software company is seeking an SMB Account Manager to oversee approximately 200 small to medium business accounts. This role focuses on driving upsell and cross-sell opportunities while ensuring customer satisfaction and successful renewal outcomes.
Ideal candidates will have experience in SaaS sales and excellent time management skills.
The position offers competitive compensation including equity options and flexible work arrangements in a hybrid setting.
Hybrid SMB Account Manager — Growth & Revenue employer: black.ai
Contact Detail:
black.ai Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid SMB Account Manager — Growth & Revenue
✨Tip Number 1
Network like a pro! Reach out to your connections in the SaaS industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how you can drive upsell and cross-sell opportunities based on your past experiences.
✨Tip Number 3
Showcase your time management skills! During interviews, share specific examples of how you've successfully managed multiple accounts and ensured customer satisfaction. This will highlight your fit for the role.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and take the initiative to connect with us directly. It shows you're serious about joining our team!
We think you need these skills to ace Hybrid SMB Account Manager — Growth & Revenue
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in SaaS sales and showcases your time management skills. We want to see how you've driven upsell and cross-sell opportunities in previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the SMB Account Manager role and how you can contribute to our growth and revenue goals.
Showcase Customer Success Stories: Include examples of how you've ensured customer satisfaction and achieved successful renewal outcomes. We love hearing about real-life experiences that demonstrate your impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at black.ai
✨Know Your SaaS Inside Out
Make sure you’re well-versed in the software solutions the company offers. Understand how they can benefit small to medium businesses and be ready to discuss specific examples of how you've successfully upsold or cross-sold similar products in the past.
✨Showcase Your Time Management Skills
Prepare to discuss how you prioritise tasks and manage your time effectively, especially when handling around 200 accounts. Use real-life scenarios to illustrate your ability to juggle multiple responsibilities while maintaining customer satisfaction.
✨Demonstrate Customer-Centric Thinking
Be ready to share how you ensure customer satisfaction and successful renewals. Think of instances where you’ve gone above and beyond for clients, and how that led to positive outcomes for both the customer and your previous employer.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's growth strategies and how they measure success in this role. This shows your genuine interest in the position and helps you gauge if the company aligns with your career goals.
