At a Glance
- Tasks: Qualify and route inbound leads through calls, emails, and live chat.
- Company: Join a dynamic SaaS company with a focus on innovation.
- Benefits: Competitive salary, equity options, flexible work, and generous leave policies.
- Other info: Enjoy a supportive environment with excellent growth opportunities.
- Why this job: Kickstart your career in SaaS while making meaningful connections.
- Qualifications: Strong communication skills and a passion for relationship-building.
The predicted salary is between 41250 - 60500 £ per year.
Brief overview of this role at Sitemate. The Sales Development Representative is responsible for qualifying and routing inbound leads across two channels: self‑service and inside sales. This role involves frequent engagement with prospects through phone calls, emails, live chat, and internal tools such as Slack and Salesforce. Success is measured by the number of product demonstrations booked and completed, with a track record of meeting or exceeding monthly targets.
Day‑to‑Day
You will qualify and route inbound leads through two channels: self‑service and inside sales. You’ll spend most of your time engaging prospects via phone, email, and live chat on our website, as well as internal tools like Slack and Salesforce. Your quota is measured by the number of demonstrations booked and completed. Our current team in this role has achieved ≥95% of their targets each month since starting.
Challenges
- Learning about the built world and its terminology if you have no prior exposure.
- Up‑skilling your call, phone, and email skills, leveraging onboarding materials.
- Understanding SaaS financial acronyms and common terminology; relevant resources are available.
- Adapting quickly to a fast‑moving environment.
Who This Role is For
- Ambitious individuals pursuing a career in SaaS.
- People who thrive in a structured, KPI‑driven environment.
- Strong communicators who enjoy building relationships.
- Resilient individuals capable of high‑volume tasks and perseverance.
Who This Role is Not For
- Those unwilling to handle frequent rejection.
- People uncomfortable with conversations and people.
Skills & Tools
Must Have:
- Confident, clear communication skills with excellent writing and presentation over email, phone, video conferencing, and in‑person.
- Excellent task organization and prioritization, able to multi‑task efficiently.
Nice to Have:
- Experience with modern tooling – CRMs, health scoring, live chat, knowledge bases.
- Experience conducting customer meetings digitally (e.g., Zoom/Teams) and/or physically.
- Patience in an industry where not all users are tech‑savvy.
Perks & Benefits
- Competitive, performance‑based remuneration.
- Equity options – own a piece of what you’re helping to build.
- 20 days paid annual leave, plus sick, carer’s, and compassionate leave.
- Parental leave – 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support).
- Free, confidential wellbeing support via Employee Assistance Program (EAP).
- Learning & Development – professional growth budget and transparent career plans.
- Laptop and home office setup budget.
- Flexible work – remote or hybrid options, plus the ability to work from anywhere for several weeks each year.
- Community & connection – weekly catered lunches, global offsites, and “Life Story” sessions.
Graduate Sales Development Representative employer: black.ai
Sitemate is an exceptional employer for aspiring Sales Development Representatives, offering a dynamic work culture that prioritises performance and personal growth. With competitive remuneration, equity options, and a strong focus on employee wellbeing, you will thrive in a supportive environment that encourages learning and development. The flexibility of remote or hybrid work, alongside engaging community initiatives, makes Sitemate a truly rewarding place to build your career in the SaaS industry.
