At a Glance
- Tasks: Drive localisation strategies and optimise AI translation processes for global impact.
- Company: Join Canva's innovative team focused on cultural resonance and user empowerment.
- Benefits: Equity package, inclusive parental leave, annual wellbeing allowance, and flexible leave options.
- Other info: Dynamic role with opportunities for growth and collaboration in a fast-paced environment.
- Why this job: Make a real difference in how users experience Canva across diverse cultures.
- Qualifications: Expertise in localisation frameworks, machine learning familiarity, and a builder’s mindset.
The predicted salary is between 60000 - 80000 £ per year.
About the Team
Canva’s International Supergroup drives growth and adoption across key regions worldwide. This entrepreneurial, cross‑functional team turns bold strategy into culturally resonant execution. In each country, our mission is to empower all users to design and to make Canva one of the most beloved and culturally iconic brands in the country.
About the Role
This is a senior specialist role within the Localisation Group where you will partner with country teams, product teams, and AI/ML stakeholders to build the technical infrastructure for LOTE at Canva as well as robust processes to ensure Canva is LOTE‑ready from the start. You’ll drive the design and execution of evaluation frameworks, promote innovation across the team, and automate systems that improve the quality, speed, and scalability of localisation across all markets. This hands‑on, high‑autonomy role calls for someone who loves building new things and can spin multiple plates at once in an environment where priorities shift and initiatives stack up.
What you’ll do
- Partner with product, engineering, and machine learning teams to embed localisation quality signals earlier in the development cycle.
- Establish and maintain documentation on localisation AI tooling, prompt libraries, and evaluation methodologies.
- Lead the refinement of our AI translation pipeline, driving optimisation through prompt engineering and rigorous evaluation processes while determining the optimal balance between AI automation and human translation workflows.
- Contribute to the overall localisation strategy by surfacing data‑driven insights from evaluations and automation systems.
- Establish processes with country teams to propagate learnings across all regions and optimise operations.
- Create and iterate on team strategy, clearly communicating how that strategy rolls up into larger organisational goals and responding quickly to shifts in priorities and timelines.
- Build trust and collaborative culture with country teams and product teams within Canva and shape prioritisation.
What we’re looking for
- Deep expertise in localisation frameworks and technologies, including LLM evals for translation (GPT‑4, Claude, Gemini, open‑source models like LLaMA).
- Familiarity with machine learning techniques (e.g. RAG, LoRA) and translation quality evaluation metrics (e.g. BLEU, COMET).
- Builder’s mindset, meaning you’re comfortable coding scripts and generally just having a go at new things.
- Ability to take things from chaos to clarity and drive through changes and setbacks.
- Understanding how user experience impacts growth and the ability to connect the user journey to opportunities turning localisation initiatives into measurable signals.
- Passion for optimising LOTE user experience and creating culturally grounded evaluation frameworks.
- Ability to document complex systems simply and clearly for broader audiences.
- Speaking multiple languages is a huge bonus.
Also, we’d love it if you had
- Experience with Smartling or other CAT tools.
- An understanding of product growth.
- Some proficiency with SQL/data analysis.
- A tertiary education in linguistics, languages, or localisation.
What’s in it for you
- Equity package – we want our success to be yours too.
- Inclusive parental leave policy that supports all parents & carers.
- Annual Vibe & Thrive allowance to support wellbeing, social connection, office setup & more.
- Flexible leave options that let you recharge or take time to give back.
AI Technical Program Manager (Localisation) employer: black.ai
Canva is an exceptional employer that fosters a vibrant and inclusive work culture, empowering employees to innovate and collaborate across diverse teams. With a strong focus on personal and professional growth, Canva offers unique benefits such as equity packages, flexible leave options, and a supportive parental leave policy, making it an ideal place for those passionate about localisation and technology. Located in a dynamic environment, this role provides the opportunity to make a significant impact while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land AI Technical Program Manager (Localisation)
✨Tip Number 1
Network like a pro! Reach out to people in the localisation and AI fields on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work, make sure to share them during interviews. It’s a great way to demonstrate your expertise in localisation frameworks and technologies.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d tackle challenges in localisation and AI. Practising your responses can help you feel more confident and articulate during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace AI Technical Program Manager (Localisation)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with localisation frameworks and AI technologies. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant projects!
Show Off Your Builder’s Mindset:In your application, let us know about times you've taken initiative or built something from scratch. We love candidates who are comfortable coding scripts and trying new things, so share those experiences that demonstrate your hands-on approach!
Keep It Clear and Concise:When documenting your experiences, aim for clarity. We appreciate straightforward communication, especially when it comes to complex systems. Use simple language to explain your past roles and achievements, making it easy for us to understand your impact.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at black.ai
✨Know Your Localisation Tech
Make sure you brush up on your knowledge of localisation frameworks and technologies, especially those mentioned in the job description like LLM evals for translation. Being able to discuss these confidently will show that you're not just familiar with the tools but also understand their impact on the localisation process.
✨Show Off Your Builder’s Mindset
Prepare examples of how you've built or optimised systems in the past. Whether it's coding scripts or automating processes, having concrete stories ready will demonstrate your hands-on experience and your ability to thrive in a fast-paced environment.
✨Communicate Clearly
Since you'll be documenting complex systems, practice explaining your past projects in simple terms. This will help you convey your ideas effectively during the interview and show that you can bridge the gap between technical details and broader audiences.
✨Emphasise Collaboration Skills
Highlight your experience working with cross-functional teams. Be ready to discuss how you've built trust and fostered collaboration in previous roles, as this is crucial for partnering with country and product teams at Canva.
