At a Glance
- Tasks: Join our Council Tax Team to process enquiries and maintain the Council Tax database.
- Company: Blaby District Council, committed to equality and career development.
- Benefits: Local government pension, flexible working, free parking, and exciting career opportunities.
- Other info: Hybrid work model after initial training; DBS check required.
- Why this job: Embrace a rewarding challenge in a dynamic environment with real impact.
- Qualifications: Organised, detail-oriented, with customer service experience; training provided.
The predicted salary is between 28598 - 28598 £ per year.
An exciting opportunity has arisen to join our Council Tax Team as a Council Tax Officer. Reporting to the Council Tax and Benefits Team Leader, this role will be demanding yet rewarding and no two days will be the same. We are looking for an individual who is seeking an exciting challenge and will join the team as we head into a new year of dynamic change.
Working within our busy Council Tax Team, you will process enquiries and maintain the Council Tax database while providing exceptional customer service by offering advice to customers on the telephone and face‑to‑face when required. The successful candidate will be highly organised with an attention to detail, possess proven administrative experience and have previously worked in a customer‑facing environment. You will also be competent at prioritising and working on your own initiative. Previous knowledge of the Council Tax System is desirable but full training will be provided to the right candidate.
You will be expected to work in the office during initial training; thereafter the role is currently hybrid, with a requirement to work from the office on a rota basis of approximately 1–2 days a week. This role will require a basic Disclosure and Barring Service check (DBS check). All offers of employment will be made conditional upon receipt of a satisfactory DBS check.
Benefits of working with us include a local government pension scheme, exciting career opportunities, a flexible working arrangement including a flexi‑time scheme, and out‑of‑town offices with free car parking and cycle bays.
To apply for this role, please read the person specification carefully and demonstrate within your application how you meet all the essential criteria. Please select the "apply online" button on the job listing to submit your application. If you encounter technical issues, email human.resources@blaby.gov.uk.
Closing date: 24th July 2026
Interview dates: 5th & 6th August 2026
Blaby District Council is committed to equality of opportunity for all, and we welcome applications from all diversities. We are committed to the employment and career development of disabled people and those in the Armed Forces, and as a Disability Confident Employer and to show that we commit to the Armed Forces Covenant, we offer a Guaranteed Interview Scheme. Further information can be found on our jobs page.
Council Tax Officer in Leicester employer: Blaby District Council
Blaby District Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. With flexible working arrangements, a local government pension scheme, and a commitment to equality and diversity, employees can thrive in a dynamic environment while contributing to meaningful community services. The role of Council Tax Officer not only provides exciting career opportunities but also allows for personal growth within a dedicated team focused on delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Council Tax Officer in Leicester
✨Dive into Local Government Events
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We think you need these skills to ace Council Tax Officer in Leicester
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Blaby District Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Blaby District Council
✨Get to Know Public Sector Values
Before your interview with Blaby District Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Blaby District Council.
