bk plus is seeking a Second Line IT Support Technician in Stafford, England, to provide advanced technical assistance to end users and resolve incidents escalated from the first line while maintaining high customer satisfaction.
You will diagnose hardware, software, network and system issues, install and maintain desktops, laptops, mobile devices and printers, document resolutions, and collaborate with third party vendors to ensure prompt fixes and secure software updates.
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Senior 2nd Line IT Support Technician | 25 Days Holiday in Stafford employer: bk plus
At bk plus, we pride ourselves on being an excellent employer, offering a supportive work culture that fosters professional growth and development. Our Birmingham office provides a dynamic environment where you can thrive, with opportunities for continuous learning and a diverse client portfolio that keeps your work engaging and meaningful. Join us to be part of a team that values your contributions and encourages a healthy work-life balance.
