bk plus is recruiting a Second Line IT Support Technician to provide advanced technical assistance to end users and resolutions to incidents escalated from the first line. The role requires solid IT knowledge, problem-solving abilities, and the ability to work under pressure to maintain high customer satisfaction.
You will diagnose, troubleshoot, and resolve complex IT issues, install and maintain desktops, laptops, mobiles, printers, and network equipment, and contribute to IT project work
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Advanced 2nd Line IT Support Technician in Lichfield employer: bk plus
At bk plus, we pride ourselves on being an excellent employer, offering a supportive work culture that fosters professional growth and development. Our Birmingham office provides a dynamic environment where you can thrive, with opportunities for continuous learning and a diverse client portfolio that keeps your work engaging and meaningful. Join us to be part of a team that values your contributions and encourages a healthy work-life balance.
