bk plus is seeking a Second Line IT Support Technician to provide advanced technical assistance to end users, resolving incidents and service requests escalated from the first line support team. You will diagnose issues across hardware, software, and networks and install and maintain IT infrastructure.
The role requires solid IT knowledge, strong problem-solving abilities, and the capacity to work under pressure to maintain high levels of customer satisfaction.
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2nd Line IT Support Technician: Troubleshoot, Deploy & Support in Lichfield employer: bk plus
At bk plus, we pride ourselves on being an excellent employer, offering a supportive work culture that fosters professional growth and development. Our Birmingham office provides a dynamic environment where you can thrive, with opportunities for continuous learning and a diverse client portfolio that keeps your work engaging and meaningful. Join us to be part of a team that values your contributions and encourages a healthy work-life balance.
