At a Glance
- Tasks: Provide advanced IT support and troubleshoot tech issues for users.
- Company: Join bk plus, a dynamic tech company in the UK.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with plenty of chances to learn and advance.
- Why this job: Be part of a vibrant team solving real-world tech challenges.
- Qualifications: Experience in IT support and strong problem-solving skills.
The predicted salary is between 31500 - 38500 £ per year.
bk plus is seeking a Second Line IT Support Technician in the United Kingdom.
The role covers advanced technical assistance for end users and escalated incidents from first line support.
You will troubleshoot hardware, software, network and system issues, both remotely and on-site, and maintain IT infrastructure including desktops, laptops, printers, and network gear.
As part of a busy IT team, you will deploy software updates, document resolutions, and contribute to process improvements while
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2nd Line IT Support Technician: Advanced Issue Solver in Lichfield employer: bk plus
At bk plus, we pride ourselves on being an excellent employer by fostering a collaborative and supportive work culture in Lichfield. Our commitment to employee growth is evident through ongoing training opportunities and access to resources like our Employee Assistance Programme (EAP) and Green Car Scheme, ensuring that our team members thrive both personally and professionally while contributing to meaningful IT solutions.
