At a Glance
- Tasks: Chase client payments and manage queries to ensure timely cash flow.
- Company: Join a dynamic finance team at our Head Office in Aldridge.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Why this job: Make a real impact on financial operations while developing your skills.
- Qualifications: Two years of credit control experience and strong Excel skills required.
- Other info: Fast-paced role with a focus on teamwork and accuracy.
The predicted salary is between 28800 - 43200 £ per year.
We currently have an exciting opportunity for a Credit Controller to join our finance team, based at our Head Office in Aldridge, West Midlands. This role will report directly to the Credit Control Manager.
Brief Job Description
- Actively chasing client payments by telephone, email, and letter to ensure cash is received in a timely manner and to the agreed payment terms.
- Posting cash and allocating to the ledger.
- Chasing and escalation of client queries within the business to ensure agreed resolutions are actioned to facilitate payment.
- Keep accurate records of all clients contact to enable understanding of queries and confirmation of all clients contacted.
- Attend monthly debtor meetings with partners, either via teams or at the office.
- Ensure customer refunds are appropriately authorized and processed.
Requirements for the role
- Minimum two years of experience within a credit control environment.
- Microsoft Excel.
- Well organised and used to working under pressure.
- Demonstrates attention to detail and a high concern for accuracy.
- Good telephone manner.
- A good team player.
Credit Controller employer: BK Plus
Contact Detail:
BK Plus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of cash flow management and client communication strategies. We want you to shine when discussing how you handle client queries and ensure timely payments!
✨Tip Number 3
Show off your Excel skills! Be ready to discuss how you've used spreadsheets to track payments and manage client accounts. We love seeing candidates who can demonstrate their attention to detail through practical examples.
✨Tip Number 4
Apply directly through our website! It’s the best way to get noticed. Make sure to highlight your experience in credit control and your ability to work under pressure in your application.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and showcases your skills with Microsoft Excel. We want to see how you’ve actively chased client payments and resolved queries, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Credit Controller role. Share specific examples of how you've managed client relationships and handled cash flow effectively.
Showcase Your Organisational Skills: In your application, emphasise your ability to stay organised under pressure. Mention any tools or methods you use to keep track of client communications and payment statuses, as this is crucial for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at BK Plus
✨Know Your Numbers
As a Credit Controller, you'll be dealing with figures all day long. Brush up on your financial knowledge and be ready to discuss your experience with cash posting and ledger allocation. Being able to talk confidently about your past roles will show that you’re the right fit for the team.
✨Master the Art of Communication
Since this role involves chasing payments, having a good telephone manner is crucial. Practice how you would approach a client over the phone. Think about how to remain polite yet assertive when discussing overdue payments. This will demonstrate your ability to handle sensitive situations professionally.
✨Showcase Your Organisational Skills
Being well-organised is key in credit control. Prepare examples of how you've managed your workload under pressure in previous roles. You might want to mention specific tools or methods you use to keep track of client communications and queries, as this will highlight your attention to detail.
✨Be Ready for Team Dynamics
Since you'll be attending monthly debtor meetings, it’s important to show that you can work well in a team. Think of examples where you’ve collaborated with others to resolve issues or improve processes. This will help convey that you’re not just a lone wolf but a valuable team player.