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- Tasks: Chase client payments and manage queries to ensure timely cash flow.
- Company: Join a diverse finance team at bk plus in Aldridge.
- Benefits: Full-time role with opportunities for growth and a supportive environment.
- Why this job: Make a real impact on financial processes while developing your skills.
- Qualifications: Two years of credit control experience and strong Excel skills.
- Other info: Embrace diversity and inclusion in a collaborative workplace.
The predicted salary is between 30000 - 42000 £ per year.
Overview
We currently have an exciting opportunity for a Credit Controller to join our finance team, based at our Head Office in Aldridge, West Midlands. This role will report directly to the Credit Control Manager.
Responsibilities
- Actively chasing client payments by telephone, email, and letter to ensure cash is received in a timely manner and to the agreed payment terms
- Posting cash and allocating to the ledger
- Chasing and escalation of client queries within the business to ensure agreed resolutions are actioned to facilitate payment
- Keep accurate records of all clients contact to enable understanding of queries and confirmation of all clients contacted
- Attend monthly debtor meetings with partners, either via teams or at the office
- Ensure customer refunds are appropriately authorized and processed
Requirements
- Minimum two years of experience within a credit control environment
- Microsoft Excel
- Well organised and used to working under pressure
- Demonstrates attention to detail and a high concern for accuracy
- Good telephone manner
- A good team player
Diversity & Inclusion at bk plus
At bk plus, inclusion and diversity are central to our values. We have an authentic focus on inclusion, enabling our people to feel they can bring their whole self to work and ensuring everyone feels supported, respected and confident to make a valuable contribution to our company and to our clients.
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Credit Controller employer: BK Plus
Contact Detail:
BK Plus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Get to know the company! Research bk plus and understand their values, especially around diversity and inclusion. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be chasing client payments, having a good telephone manner is key. Role-play with a friend or family member to get comfortable with handling different scenarios.
✨Tip Number 3
Be ready to showcase your Excel skills! Brush up on your Microsoft Excel knowledge, as it’s crucial for posting cash and managing ledgers. Maybe even prepare a few examples of how you've used Excel in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the finance team at bk plus.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements and relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our finance team. Be sure to mention your attention to detail and how you handle client queries effectively.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your good telephone manner and ability to chase payments politely yet assertively. We love candidates who can communicate clearly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at BK Plus
✨Know Your Numbers
Brush up on your credit control metrics and be ready to discuss how you've managed cash flow in previous roles. Being able to cite specific examples of how you’ve chased payments or resolved client queries will show that you’re not just familiar with the role, but that you excel at it.
✨Excel Skills are Key
Since the job requires proficiency in Microsoft Excel, make sure you can demonstrate your skills. Prepare to talk about how you've used Excel for reporting or tracking payments. If you can, bring along a sample report or spreadsheet that showcases your abilities.
✨Communication is Crucial
A good telephone manner is essential for this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios with a friend to get comfortable with handling difficult conversations about payments.
✨Show Your Team Spirit
Being a good team player is highlighted in the job description, so think of examples where you've collaborated effectively with others. Whether it’s resolving a client issue or working on a project, be ready to share how you contribute to a positive team environment.
