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- Tasks: Handle calls and process tax returns for Foster carers and Shared Lives carers.
- Company: Supportive team in Bromsgrove dedicated to helping thousands of households.
- Benefits: Flexible hours, competitive pay, and a chance to make a difference.
- Other info: Great opportunity for career growth and learning in the finance sector.
- Why this job: Join a mission-driven team and develop your skills in a dynamic environment.
- Qualifications: Strong communication skills and attention to detail; tax knowledge is a plus.
The predicted salary is between 25000 - 32000 ÂŁ per year.
We are currently recruiting for a Tax Associate to join our team in Bromsgrove. Our Bromsgrove office specialises in supporting Foster carers and Shared Lives carers by providing two services:
- A free telephone advice line to circa 30,000 households throughout the UK. Call volumes vary from 30 or so per day in quiet periods to 80-100 in the busy period (November - January).
- A tax return preparation service for paying clients (currently circa 4000 clients).
Brief Job Description
- Handling calls on the tax, national insurance and benefits helpline.
- Processing tax returns.
- Generating bills on CCH and sending out completed tax returns and documents by e‑mail for client approval.
- Processing self‑assessment tax returns for our Foster carer clients.
- Preparing the tax return from the information received from a client up to the “review” stage.
- Preparing the letter that goes out with the tax return.
- Contacting HMRC to resolve queries on a client’s tax return and preparing appeals for penalties.
Requirements for the role
- Excellent people skills, particularly over the phone.
- The ability to do repetitive, process‑driven tasks quickly and accurately.
- Ideally some knowledge of personal tax.
- A good working knowledge of Excel, Microsoft Office and Microsoft Teams.
- Knowledge of CCH accounting software (preferred but not required).
Administrator in Bromsgrove employer: BK Plus
Contact Detail:
BK Plus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Bromsgrove
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they support Foster carers. This will help you tailor your conversation during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your phone skills! Since this role involves handling calls, try role-playing with a friend or family member. Focus on being clear, friendly, and professional – it’ll make a huge difference when you’re on the line with clients.
✨Tip Number 3
Brush up on your Excel and Microsoft Office skills. If you’re not super confident, there are loads of free online resources to help you get up to speed. Being comfortable with these tools will definitely give you an edge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administrator in Bromsgrove
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight any relevant experience, especially in handling calls and processing tax returns. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting Foster carers and how your background makes you a great fit for our team. Keep it friendly and professional!
Show Off Your People Skills: Since this role involves a lot of phone interaction, make sure to showcase your excellent people skills in your application. Share examples of how you've successfully communicated with clients or resolved issues in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at BK Plus
✨Know Your Stuff
Make sure you brush up on personal tax knowledge before the interview. Familiarise yourself with common tax terms and processes, especially those relevant to Foster carers. This will show that you're serious about the role and ready to hit the ground running.
✨Practice Makes Perfect
Rehearse your responses to common interview questions, particularly those related to handling calls and processing tax returns. You could even role-play with a friend to get comfortable with the format. The more you practice, the more confident you'll feel during the actual interview.
✨Show Off Your People Skills
Since this role involves a lot of phone interaction, be prepared to demonstrate your excellent people skills. Think of examples from past experiences where you've successfully communicated with clients or resolved issues over the phone. This will highlight your suitability for the position.
✨Get Tech-Savvy
Familiarise yourself with Microsoft Office, Excel, and any other software mentioned in the job description. If you have time, try to learn a bit about CCH accounting software too. Being tech-savvy will not only help you in the interview but also in your day-to-day tasks if you land the job.