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- Tasks: Lead managed service engagements and build strong client relationships.
- Company: Leading tech consultancy in Sheffield with an innovative team.
- Benefits: Flexible benefits, hybrid working, and a focus on continuous improvement.
- Why this job: Join a dynamic team and enhance your skills in ITIL and cloud environments.
- Qualifications: Extensive experience in Service Desk Management and ITIL processes.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading tech consultancy in Sheffield is seeking a Service Delivery Manager to lead managed service engagements and build strong client relationships. The ideal candidate will have extensive experience in Service Desk Management and ITIL processes, supporting cloud environments like AWS and Azure. This position offers flexible benefits, hybrid working, and a focus on continuous improvement within an innovative team.
Service Delivery Lead – ITIL, Cloud & Change in Sheffield employer: BJSS
Contact Detail:
BJSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Lead – ITIL, Cloud & Change in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech consultancy space, especially those who know about Service Delivery roles. A friendly chat can lead to insider info on job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on ITIL processes and cloud environments like AWS and Azure. We recommend creating a cheat sheet of key concepts and examples from your past experiences that showcase your skills.
✨Tip Number 3
Showcase your soft skills! As a Service Delivery Lead, building strong client relationships is key. Think of examples where you’ve successfully managed client expectations or resolved conflicts, and be ready to share them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Delivery Lead – ITIL, Cloud & Change in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Service Desk Management and ITIL processes. We want to see how your skills align with the role, so don’t be shy about showcasing your cloud experience with AWS and Azure!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Delivery Lead role. Share specific examples of how you've built strong client relationships and led successful service engagements.
Showcase Continuous Improvement: We love innovation! In your application, mention any initiatives you've led that focus on continuous improvement. This could be anything from process enhancements to team development – we want to know how you drive change!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at BJSS
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL processes before the interview. Be ready to discuss how you've implemented these frameworks in past roles, especially in relation to service desk management and cloud environments like AWS and Azure.
✨Showcase Your Cloud Experience
Prepare specific examples of how you've supported cloud environments. Whether it's AWS or Azure, be ready to explain your role in managing services and any challenges you faced, along with how you overcame them.
✨Build Client Relationships
Think about times when you've successfully built strong client relationships. Be prepared to share these stories, focusing on your communication skills and how you ensured client satisfaction in managed service engagements.
✨Emphasise Continuous Improvement
This role focuses on continuous improvement, so come armed with ideas! Think of ways you've driven improvements in previous positions and be ready to discuss how you can bring that mindset to the team.
