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- Tasks: Lead managed service engagements and foster strong client relationships.
- Company: Leading technology service provider in the UK with a dynamic team.
- Benefits: Flexible working, health plans, and professional development opportunities.
- Why this job: Join a vibrant team and make a real impact in IT service delivery.
- Qualifications: Extensive Service Desk Management experience and strong ITIL knowledge.
- Other info: Opportunity to work in cloud environments and grow your career.
The predicted salary is between 42000 - 84000 £ per year.
A leading technology service provider in the United Kingdom seeks an experienced Service Delivery Manager to lead managed service engagements. The ideal candidate will have extensive Service Desk Management experience, strong ITIL knowledge, and expertise in cloud environments. This role requires fostering client relationships and managing operations effectively.
Join a dynamic team with benefits like flexible working, health plans, and professional development opportunities.
Service Delivery Manager - ITIL, Cloud & Client Success in Nottingham employer: BJSS
Contact Detail:
BJSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Manager - ITIL, Cloud & Client Success in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in service delivery or ITIL. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their cloud services and client success strategies. This will help us tailor our answers and show we’re genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. Focus on common questions for Service Delivery Managers, and don’t forget to highlight your ITIL knowledge and service desk management experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else. Don’t miss out!
We think you need these skills to ace Service Delivery Manager - ITIL, Cloud & Client Success in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Service Desk Management experience and ITIL knowledge. We want to see how your skills align with the role, so don’t be shy about showcasing your cloud expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Delivery Manager role. Share specific examples of how you've fostered client relationships and managed operations effectively.
Showcase Your Achievements: When filling out your application, don’t just list your responsibilities. We love to see quantifiable achievements! Highlight any successful projects or improvements you’ve made in previous roles that relate to this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at BJSS
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in past roles, especially in service delivery and client success. This will show that you understand the framework and can leverage it effectively.
✨Showcase Your Cloud Expertise
Since the role requires expertise in cloud environments, prepare to talk about your experience with different cloud platforms. Highlight specific projects where you managed cloud services and how you ensured client satisfaction. This will demonstrate your technical skills and ability to manage operations.
✨Build Rapport with Client Relationships
Fostering client relationships is key for this position. Think of examples where you've successfully built and maintained client relationships. Be ready to discuss your approach to communication and how you handle client feedback, as this will reflect your interpersonal skills.
✨Prepare Questions About the Team and Culture
Interviews are a two-way street, so come prepared with questions about the team dynamics and company culture. This shows your interest in fitting into their environment and helps you gauge if it's the right place for you. Plus, it gives you a chance to connect with the interviewers on a personal level.
