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- Tasks: Provide IT support to over 2500 employees and resolve tech issues.
- Company: Leading IT services company in Leeds with a busy, collaborative team.
- Benefits: Flexible benefits package, training opportunities, and a supportive work environment.
- Why this job: Join a dynamic team and grow your IT skills while making a difference.
- Qualifications: Previous service desk experience and Level 3 IT qualification required.
- Other info: Great opportunity for career advancement in a thriving industry.
The predicted salary is between 24000 - 36000 £ per year.
A leading IT services company in Leeds seeks a 1st Line IT Support Technician to provide support to over 2500 employees.
Responsibilities include:
- Installing and configuring PCs
- Resolving IT support requests
- Updating internal systems
The ideal candidate has previous service desk experience and a Level 3 IT qualification.
This role offers a flexible benefits package, training opportunities, and a collaborative team environment.
1st Line IT Support Engineer — Grow with a Busy IT Team in Leeds employer: BJSS
Contact Detail:
BJSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line IT Support Engineer — Grow with a Busy IT Team in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you'd handle specific issues, like troubleshooting a PC or resolving a ticket. We want you to shine!
✨Tip Number 3
Show off your skills! If you have any relevant projects or experiences, be ready to discuss them in detail. We love seeing how you've tackled challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team!
We think you need these skills to ace 1st Line IT Support Engineer — Grow with a Busy IT Team in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially any service desk roles you've had. We want to see how your skills match up with what we're looking for in a 1st Line IT Support Engineer.
Show Off Your Qualifications: If you've got a Level 3 IT qualification, flaunt it! We love seeing candidates who have the right credentials, so make sure to mention it prominently in your application.
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point about why you’d be a great fit for our busy IT team without waffling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at BJSS
✨Know Your Tech
Brush up on your technical skills related to PC installation and configuration. Be ready to discuss your previous service desk experience and how you've resolved IT support requests in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled tricky IT issues before. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your ability to think on your feet.
✨Familiarise Yourself with the Company
Research the company’s services and culture. Understanding their approach to IT support will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.