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- Tasks: Lead service design strategies and mentor teams to enhance service delivery.
- Company: Top tech consultancy in Edinburgh with a focus on innovation.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Why this job: Shape the future of service design while making a real impact in a dynamic environment.
- Qualifications: Proven experience in service design and transition management with strong interpersonal skills.
- Other info: Collaborative culture that values continuous improvement and team success.
The predicted salary is between 48000 - 72000 £ per year.
A leading technology consultancy in Edinburgh is looking for a Service Design and Transition Manager to develop service strategies, mentor teams, and implement ITIL processes. The ideal candidate should have extensive experience in service design and transition management, excellent interpersonal skills, and a proactive approach to continuous improvement.
The role involves collaboration across teams and support for business development initiatives, while upholding the company culture and values.
Senior Service Design & Transition Manager in Edinburgh employer: BJSS
Contact Detail:
BJSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Design & Transition Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech consultancy space, especially those who work in service design. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at events or through informal chats, be ready to discuss your experience with ITIL processes and how you've driven continuous improvement in past roles.
✨Tip Number 3
Don’t just apply; engage! When you find a role that excites you, apply through our website and follow up with a personal message. Let them know why you’re passionate about the position and how you can contribute to their team.
✨Tip Number 4
Prepare for interviews by practising common questions related to service design and transition management. Think about specific examples from your past that showcase your mentoring skills and collaborative spirit—these are key for the role!
We think you need these skills to ace Senior Service Design & Transition Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience in service design and transition management. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your proactive approach to continuous improvement and how you’ve successfully mentored teams in the past.
Showcase Your Interpersonal Skills: Since this role involves collaboration across teams, make sure to highlight your excellent interpersonal skills. Share examples of how you've effectively communicated and worked with others to achieve common goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at BJSS
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL processes before the interview. Be ready to discuss how you've implemented these in past roles and how they can benefit the company. This shows you're not just familiar with the theory but have practical experience too.
✨Showcase Your Mentoring Skills
Since mentoring teams is a key part of the role, prepare examples of how you've successfully guided others in previous positions. Highlight specific instances where your mentorship led to improved performance or team cohesion.
✨Demonstrate Your Collaborative Spirit
Collaboration is crucial in this role, so think of examples where you've worked across teams to achieve a common goal. Be ready to discuss how you handle conflicts and ensure everyone is on the same page.
✨Emphasise Continuous Improvement
Prepare to talk about your proactive approach to continuous improvement. Share specific strategies you've implemented in the past that led to measurable enhancements in service design or transition management.
