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- Tasks: Lead service engagements and maintain strong client relationships in a dynamic environment.
- Company: Join BJSS, a forward-thinking tech company with a focus on managed services.
- Benefits: Enjoy hybrid working, personal development opportunities, and a supportive team culture.
- Why this job: Make a real impact by ensuring high standards of service delivery for clients.
- Qualifications: Strong ITIL knowledge and experience in cloud environments and agile practices.
The predicted salary is between 36000 - 60000 £ per year.
BJSS is seeking a Service Delivery Manager to join its expanding Managed Service team in Cardiff. In this role, you will lead service engagements, maintain relationships with clients, and ensure high standards of service delivery.
The ideal candidate must have strong ITIL knowledge and a passion for service management, coupled with experience in cloud environments and agile practices. This position offers a hybrid working model and various benefits to support your personal and professional growth.
Client-Focused Service Delivery Manager | Hybrid & Growth in Cardiff employer: BJSS
Contact Detail:
BJSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client-Focused Service Delivery Manager | Hybrid & Growth in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Delivery Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your ITIL knowledge and cloud environments. We recommend doing some mock interviews with friends or using online resources to get comfortable discussing your experience and how it aligns with BJSS's needs.
✨Tip Number 3
Showcase your passion for service management! During interviews, share specific examples of how you've maintained client relationships and delivered high standards of service. This will help you stand out as a candidate who truly cares about the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Client-Focused Service Delivery Manager | Hybrid & Growth in Cardiff
Some tips for your application 🫡
Show Your Passion for Service Management: When writing your application, let your enthusiasm for service management shine through. We want to see how your passion aligns with our commitment to high standards of service delivery.
Highlight Your ITIL Knowledge: Make sure to emphasise your ITIL knowledge in your application. We’re looking for someone who understands the ins and outs of service management, so don’t hold back on showcasing your expertise!
Demonstrate Your Experience in Cloud Environments: If you’ve got experience working in cloud environments, make it a focal point in your application. We value candidates who can navigate these spaces effectively, so share specific examples of your work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Managed Service team!
How to prepare for a job interview at BJSS
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in past roles, especially in service delivery. This will show that you understand the framework and can leverage it effectively.
✨Showcase Your Cloud Experience
Since the role involves cloud environments, prepare examples of your experience with cloud technologies. Talk about specific projects where you managed service delivery in a cloud setting, highlighting any challenges you faced and how you overcame them.
✨Demonstrate Your Client Relationship Skills
This position is all about maintaining client relationships, so be prepared to share stories that illustrate your ability to build rapport and manage expectations. Think of instances where you turned a challenging client situation into a positive outcome.
✨Embrace Agile Practices
Familiarise yourself with agile methodologies and be ready to discuss how you've implemented them in your previous roles. Highlight your adaptability and how you’ve used agile practices to enhance service delivery and team collaboration.
