At a Glance
- Tasks: Build backend systems to automate claims processes and improve customer visibility.
- Company: BJAK, a forward-thinking company revolutionising insurance claims automation.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with global teams in a dynamic and supportive environment.
- Why this job: Make a real difference in customer trust and efficiency in insurance claims.
- Qualifications: Experience in backend systems, APIs, and strong problem-solving skills.
The predicted salary is between 50000 - 60000 £ per year.
BJAK is building automation systems that help customers move through insurance journeys faster — especially during claims, where speed, visibility and trust matter most. Claims are one of the highest-trust moments in insurance. Customers expect clear updates, fast responses and fewer repeated follow-ups.
We are looking for a Backend Engineer to build systems that improve claims visibility, automate follow-ups and reduce manual coordination across customers, insurers and internal teams. This role works remotely while collaborating closely with our Malaysia-based engineering and operations teams.
The MissionBuild backend automation systems that give customers clearer claims visibility and help internal teams manage follow-ups more effectively.
What You’ll Own- Build backend services for claims status tracking and workflow automation.
- Connect customer claims data, insurer updates and operational workflows.
- Automate reminders, status changes, escalation handling and next-step tracking.
- Improve logging, exception handling, retries and workflow visibility.
- Investigate claims workflow failures and resolve root causes.
- Work closely with product, claims support, operations, QA, frontend and DevOps teams.
- Help build claims systems that customers and operations teams can trust.
- Experience building backend systems in production environments.
- Strong understanding of APIs, workflow logic and databases.
- Comfortable working through operational and process-heavy environments.
- Strong debugging and structured problem-solving skills.
- Careful with status accuracy and customer-facing information.
- Able to collaborate effectively with remote teams across functions.
- Practical, accountable and low ego.
- Cares deeply about customer trust and reliability.
- Thinks clearly through complex multi-party workflows.
- Calm when processes are unclear or operationally messy.
- Willing to solve important operational problems, not just technical tasks.
- Focused on building dependable systems with long-term impact.
- Engineers who only want isolated technical work.
- People who overlook status accuracy or operational impact.
- People who get frustrated by external process complexity.
- Engineers who avoid root-cause investigation.
- People who struggle to work cross-functionally with operations teams.
- Customers receive clearer and faster claims updates.
- Manual claims follow-ups reduce significantly.
- Claims support teams handle fewer repeated customer questions.
- Workflow gaps are identified and fixed proactively.
- BJAK becomes more trusted during critical claims moments.
We assess candidates based on culture fit, working style and backend problem-solving capability for customer-critical workflows. The process includes application review, interview rounds and a technical discussion or backend assessment.
Backend Engineer - Claims Automation (Remote, UK) in Warrington employer: Bjak
BJAK is an exceptional employer that prioritises innovation and collaboration, offering a remote work environment that fosters teamwork across global teams. With a strong focus on employee growth, BJAK provides opportunities to engage in meaningful projects that enhance customer trust and operational efficiency in the insurance sector. The company values accountability and encourages a culture of open communication, making it an ideal place for those looking to make a significant impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Backend Engineer - Claims Automation (Remote, UK) in Warrington
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Bjak or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Bjak.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Bjak.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Bjak that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Backend Engineer - Claims Automation (Remote, UK) in Warrington
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Bjak.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Bjak and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Bjak
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Bjak uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
