At a Glance
- Tasks: Lead and optimise daily operations for BJAK's UK business, ensuring smooth execution.
- Company: Join BJAK, a leading tech platform revolutionising insurance and financial services.
- Benefits: Competitive salary, growth opportunities, and a flat, no-politics culture.
- Other info: Dynamic role with hands-on problem-solving and cross-functional collaboration.
- Why this job: Make a real impact in a fast-growing company while developing your leadership skills.
- Qualifications: Experience in operations and team leadership in tech or fintech environments.
The predicted salary is between 80000 - 110000 £ per year.
About BJAK
BJAK is building the next-generation insurance and financial services platform—designed to be radically simple, transparent, and accessible. We are the largest insurance platform in Southeast Asia, operating at scale across the region, and continue to expand into new markets with a strong focus on execution, technology, and measurable outcomes.
About the Role
The Operations Lead – UK owns the operational backbone of BJAK’s UK business. This role is responsible for ensuring that daily operations, internal systems, and customer-facing execution run smoothly, efficiently, and at a standard that supports scale. This is not a P&L role. The Operations Lead partners closely with the Country Manager and leadership teams to translate business objectives into strong execution on the ground. This is a hands-on leadership role. You are expected to build systems, lead teams, and step in directly when execution breaks.
What You Will Be Doing
- Define and execute operational strategies that support business growth and align with BJAK’s objectives in the UK market.
- Run day-to-day operations smoothly across customer service, administrative operations, and internal workflows to ensure frictionless execution.
- Hire, lead, and develop a high-performing operations and admin team with a strong culture of ownership and accountability.
- Own process improvement by identifying bottlenecks, automating where possible, and implementing systems that reduce cost and increase speed.
- Champion customer experience by leading the customer support function and stepping in hands-on during high-stakes or escalated cases.
- Oversee company administration and internal operations, including office management, documentation, vendor coordination, and adherence to internal policies.
What You Will Need
- Strong background in operations, execution, or internal business operations in tech, fintech, or fast-scaling environments.
- Proven experience leading operations and admin teams in high-expectation environments.
- Hands-on mindset with the ability to solve problems directly.
- Strong organisational, execution, and problem-solving skills.
- Comfort operating in ambiguity and bringing structure to fast-moving situations.
- Ability to work cross-functionally and drive execution without formal authority.
Why Join BJAK
- Play a critical role in building and scaling BJAK’s UK operations.
- Work closely with the Country Manager and leadership teams on execution-critical priorities.
- Real ownership over systems, processes, and team performance.
- High-impact role in a market-leading, fast-growing tech platform.
- Flat, no-politics culture that values speed, ownership, and outcomes.
- Competitive compensation with long-term growth opportunities.
Compensations Range
We offer a highly competitive package, ranging from £80,000 to £110,000, reflecting both experience and suitability for this pivotal role.
Remote Operations Lead - UK in Stockport employer: Bjak
BJAK is an exceptional employer, offering a dynamic work environment where innovation and efficiency are at the forefront of our mission to revolutionise insurance and financial services. As the Operations Lead in the UK, you will enjoy a flat, no-politics culture that fosters ownership and accountability, alongside competitive compensation and significant opportunities for professional growth within a rapidly expanding tech platform.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Operations Lead - UK in Stockport
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Bjak. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Remote Operations Lead - UK in Stockport
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Bjak.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Bjak's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Bjak
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Bjak.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Bjak will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Bjak employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
