Business Intelligence & Performance Manager in London

About A1

There are over 5 billion users using basic applications today such as email, notes, and tasks that are not AI-native. Our mission is to build a proactive smart assistant for everyday users to bring intelligence to conversations, errands, organising, and workflows, with minimal prompting. Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic model behaviour. Our objective is to help users complete tasks daily enjoyably with over ~90%* reduced time.

About the Role

You will own the systems, processes, and frameworks that drive performance across the company. You will lead company-wide OKR planning and review cycles, design scalable performance management processes, analyse organisational data, and ensure our culture and values are consistently reflected in how we hire, evaluate, and develop people. You will work closely with leadership across the business to improve execution, increase accountability, and help teams perform at their highest level.

What You Will Be Doing

• Own and continuously improve the company's performance management framework.
• Lead company-wide OKR planning, tracking, and quarterly review cycles.
• Design and implement scalable people processes that improve organisational effectiveness.
• Analyse people, performance, and operational data to identify trends, measure outcomes, and recommend improvements.
• Build dashboards and reports that provide meaningful insights into organisational performance.
• Define business requirements for HR systems, reporting tools, and workflow automation.
• Partner with leaders across the company to improve team performance and execution.
• Develop frameworks for performance reviews, calibration, promotions, and career development.
• Drive initiatives that strengthen accountability, ownership, and a high-performance culture.
• Ensure company values are embedded throughout employee programs, performance evaluations, and day-to-day operations.
• Continuously identify opportunities to simplify processes, eliminate inefficiencies, and improve the employee experience.
• Support strategic people initiatives and organisational projects as the company grows.

What You Will Need

• Bachelor's degree or equivalent practical experience.
• Experience in People Operations, People Analytics, Organisational Effectiveness, HR Strategy, Business Operations, Management Consulting, or a related field.
• Strong analytical skills with the ability to interpret data and translate insights into action.
• Experience designing or improving performance management frameworks, OKRs, or organisational processes.
• Excellent problem-solving and structured thinking skills.
• Ability to write clear business requirements and improve operational workflows.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Excellent communication and stakeholder management skills.
• Comfortable working in a fast-paced, high-growth environment with evolving priorities.
• High ownership, attention to detail, and a bias toward execution.

How We Work

The best products in the world are built by small, highly capable teams. We operate with high talent density, high ownership, and high standards. We value people who can think independently, move quickly, and solve problems without waiting for instructions. This is a hands-on environment. Everyone is expected to contribute directly to the company's success.

Interview Process

If there appears to be a fit, we will schedule up to 3 interviews. Applications are reviewed by members of our leadership and hiring teams. Interviews may be conducted virtually or onsite. We value speed, transparency, and decisiveness throughout the process.