At a Glance
- Tasks: Service and install retail equipment while solving technical issues.
- Company: Join Bizerba, a leader in modern weighing technology since 1866.
- Benefits: Uniform provided, training opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities for travel and career growth.
- Why this job: Make a real impact by ensuring customers have top-notch equipment.
- Qualifications: Technical background with a valid UK driving licence required.
The predicted salary is between 31500 - 38500 £ per year.
Although Bizerba has not invented the weight, we have definitely paved the way for modern weighing technology.
Since 1866, our name - like no other - has stood for efficient weighing, slicing and labeling solutions.
Today we operate in 120 countries with approximately 4.500 employees.
Get started now with Bizerba!
- For our location in Milton Keynes we are looking for a
- Field Service Engineer - Retail
- West Midlands (m/f/d)
As part of the Service Department, the Field Service Engineer is responsible for break fix, maintaining and installing Bizerba equipment to our customer base.
With a proven technical background preferably supported by a technical qualification, you will liaise directly with customers ensuring you deliver an efficient professional service.
- Your tasks
- Service and install a wide range of retail equipment.
- Investigating technical issues such as electrical/ mechanical breakdowns & network related issues
- To provide customer training on equipment.
- To manage & maintain effective stock levels of parts needed to carry out repairs.
- Project a professional image of the department and company to both internal and external customers. Uniform provided
- Maintain company vehicle in a clean and organized fashion ensuring all maintenance requirements are met in accordance with the policy for company vehicle drivers.
- Maintain a library of back up’s for customers.
- Maintain in good order all company tools, such as Hand tools, ladders, Laptops etc.
- Attend all Training courses required & ensure that all H & S training is up to date & completed.
- Adhere to policies and procedures relating to Health and Safety and Quality Management
- Maintain Calibrated weighs & ensure they are compliant.
- When calibrating/ verifying equipment, all legal standards are met & work carried out to Highest standard
- Obtain all qualifications Bizerba deem relevant for engineer to carry out day to day duties.
- When required write details reports on incidents / calls to assist Line manager.
- Participate in out of hours works when required.
- Ensure all administrative tasks are carried out in time & to standards expected.
- Have a full & legally Valid UK driving license.
- Hold a valid Safety Passport/ECS or equivalent – relevant details will be provided
- Work to company KPI’s & SLA’s
- Where necessary have overnight stays for training or to complete tasks as requested.
- Participate in rollout and refit activities as requested to fulfil business requirements
- Attend head office as required in conjunction with business needs
- AD-Hoc duties as per request of your line manager or senior management
Your profile
- Planning and Organizing
- Working with the Service Desk organizes personal time and resources to meet both deadlines and objectives.
- Able to accept multiple objectives and prioritize accordingly.
- Can take a planned approach whilst being able to incorporate changes.
- Monitors own progress effectively.
- Responds proactively to short term a business needs which may impact on normal role performance.
- Shows particular attention to detail.
- Willingness to work Out of standard hours working to meet the needs of the customer
- Willing to undertake UK travel
- Drive for Results
- Works hard to achieve set targets.
- Works hard on a personal level to overcome difficulty in achieving results.
- Keen to improve skills, learn from mistakes and accept constructive feedback.
- Team worker
- Works hard to sustain team performance by encouraging others.
- Actively shares knowledge with the team.
- Builds trust through contact, helpfulness, and consistency of behaviour.
- Adheres to company processes, procedures, and accuracy of administration to achieve results for the team.
- Takes personal responsibility for activity that will benefit the team.
- Your application
We are looking forward to receiving your application.
- Contact person
- Recruiting Center -
- UK_HR@Bizerba. com www. bizerba. com
Field Service Engineer - Retail West Midlands (m/f/d) in Milton Keynes employer: Bizerba
Bizerba in Milton Keynes is an excellent employer for aspiring software engineers, offering a dynamic work culture that fosters learning and innovation. As a Junior Industry Software Apprentice, you'll benefit from hands-on experience in real-world projects, alongside dedicated support for your professional growth and qualifications in software engineering. With a commitment to employee development and a collaborative environment, Bizerba stands out as a rewarding place to kickstart your career.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Retail West Midlands (m/f/d) in Milton Keynes
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Bizerba as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Bizerba and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Bizerba’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer - Retail West Midlands (m/f/d) in Milton Keynes
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Bizerba, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Bizerba, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Bizerba.
How to prepare for a job interview at Bizerba
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Bizerba offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Bizerba but also helps you get a feel for whether you’d thrive in that environment.
