Field Service Engineer - Retail West Midlands (m/f/d) in Milton Keynes

Milton Keynes Full-Time No working from home possible

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Although Bizerba has not invented the weight, we have definitely paved the way for modern weighing technology.
Since 1866, our name - like no other - has stood for efficient weighing, slicing and labeling solutions.
Today we operate in 120 countries with approximately 4.500 employees.

Get started now with Bizerba!

For our location in Milton Keynes we are looking for a

Field Service Engineer - Retail West Midlands (m/f/d)

As part of the Service Department, the Field Service Engineer is responsible for break fix, maintaining and installing Bizerba equipment to our customer base. With a proven technical background preferably supported by a technical qualification, you will liaise directly with customers ensuring you deliver an efficient professional service.

Reference code: 20917

Your tasks

Service and install a wide range of retail equipment.
Investigating technical issues such as electrical/ mechanical breakdowns & network related issues
To provide customer training on equipment.
To manage & maintain effective stock levels of parts needed to carry out repairs.
Project a professional image of the department and company to both internal and external customers. Uniform provided
Maintain company vehicle in a clean and organized fashion ensuring all maintenance requirements are met in accordance with the policy for company vehicle drivers.
Maintain a library of back up’s for customers.
Maintain in good order all company tools, such as Hand tools, ladders, Laptops etc.
Attend all Training courses required & ensure that all H & S training is up to date & completed.
Adhere to policies and procedures relating to Health and Safety and Quality Management
Maintain Calibrated weighs & ensure they are compliant.
When calibrating/ verifying equipment, all legal standards are met & work carried out to Highest standard
Obtain all qualifications Bizerba deem relevant for engineer to carry out day to day duties.
When required write details reports on incidents / calls to assist Line manager.
Participate in out of hours works when required.
Ensure all administrative tasks are carried out in time & to standards expected.
Have a full & legally Valid UK driving license.
Hold a valid Safety Passport/ECS or equivalent – relevant details will be provided
Work to company KPI’s & SLA’s
Where necessary have overnight stays for training or to complete tasks as requested.
Participate in rollout and refit activities as requested to fulfil business requirements
Attend head office as required in conjunction with business needs
AD-Hoc duties as per request of your line manager or senior management

Your profile

Planning and Organizing
- - Working with the Service Desk organizes personal time and resources to meet both deadlines and objectives.
  - Able to accept multiple objectives and prioritize accordingly.
  - Can take a planned approach whilst being able to incorporate changes.
  - Monitors own progress effectively.
  - Responds proactively to short term a business needs which may impact on normal role performance.
  - Shows particular attention to detail.
  - Willingness to work Out of standard hours working to meet the needs of the customer
  - Willing to undertake UK travel
Drive for Results
- - Works hard to achieve set targets.
  - Works hard on a personal level to overcome difficulty in achieving results.
  - Keen to improve skills, learn from mistakes and accept constructive feedback.
Team worker
- - Works hard to sustain team performance by encouraging others.
  - Actively shares knowledge with the team.
  - Builds trust through contact, helpfulness, and consistency of behaviour.
  - Adheres to company processes, procedures, and accuracy of administration to achieve results for the team.
  - Takes personal responsibility for activity that will benefit the team.

Your application

We are looking forward to receiving your application.

Contact person

Recruiting Center - Email UK_HR@Bizerba.com

www.bizerba.com