At a Glance
- Tasks: Service and install high-tech weighing and inspection equipment for diverse customers.
- Company: Join a leading company in the field service industry with a strong reputation.
- Benefits: Enjoy competitive pay, training opportunities, and a company vehicle.
- Other info: Flexible hours and travel opportunities to enhance your career.
- Why this job: Be part of a dynamic team solving real-world technical challenges every day.
- Qualifications: Technical background and a valid UK driving licence required.
The predicted salary is between 30000 - 40000 € per year.
As part of the Service Department, the Field Service Engineer is responsible for break‑fix, maintaining and installing Bizerba equipment for our customer base. With a proven technical background, preferably supported by a technical qualification, you will liaise directly with customers to deliver efficient, professional service.
Your tasks:
- Service, install and break‑fix a wide range of weighing and inspection equipment, ranging from static scales to automatic check weighing, automatic weigh‑price labelling systems, metal detection, X‑ray and vision inspection.
- Investigate complex technical issues such as electrical/mechanical breakdowns and network‑related issues.
- Provide customer training on equipment.
- Manage and maintain effective stock levels of parts needed to carry out repairs.
- Project a professional image of the department and company to both internal and external customers. Uniform provided.
- Maintain company vehicle in a clean and organized fashion, ensuring all maintenance requirements are met in accordance with the policy for company vehicle drivers.
- Maintain a library of back‑ups for customers.
- Maintain all company tools (hand tools, ladders, laptops, etc.) in good order.
- Attend all required training courses and ensure all H&S training is up to date and completed.
- Adhere to policies and procedures relating to Health and Safety and Quality Management.
- Maintain calibrated weighs and ensure they are compliant.
- When calibrating/ verifying equipment, meet all legal standards and work to the highest standard.
- Obtain all qualifications Bizerba deems relevant for the engineer to carry out day‑to‑day duties.
- When required, write detailed reports on incidents/calls to assist the line manager.
- Participate in out‑of‑hours work when required.
- Ensure all administrative tasks are carried out in time and to the expected standards.
- Have a full and legally valid UK driving licence.
- Hold a valid Safety Passport/ECS or equivalent – details provided as relevant.
- Work to company KPIs and SLAs.
- Where necessary, have overnight stays for training or to complete tasks as requested.
- Participate in rollout and refit activities as requested to fulfil business requirements.
- Attend head office as required in conjunction with business needs.
Your profile:
- Organises personal time and resources to meet both deadlines and objectives when working with the Service Desk.
- Able to accept multiple objectives and prioritise accordingly.
- Can take a planned approach whilst being able to incorporate changes.
- Monitors own progress effectively.
- Responds proactively to short‑term business needs that may impact normal role performance.
- Shows particular attention to detail.
- Willingness to work out of standard hours to meet the needs of the customer.
- Willing to undertake UK travel.
Field Service Engineer - East Midlands (m/f/d) employer: Bizerba
Bizerba is an exceptional employer, offering a dynamic work environment for Field Service Engineers in the East Midlands. With a strong focus on employee development, we provide comprehensive training and support to ensure your technical skills are always advancing. Our commitment to a collaborative culture, combined with competitive benefits and the opportunity to work with cutting-edge technology, makes Bizerba a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - East Midlands (m/f/d)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or online webinars. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to field service engineering. We recommend role-playing with a friend or using mock interview tools to boost your confidence.
✨Tip Number 3
Showcase your skills! Bring along a portfolio of your past projects or any relevant certifications to interviews. This will help you stand out and demonstrate your technical expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Field Service Engineer - East Midlands (m/f/d)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your technical background and any relevant qualifications. We want to see how your experience aligns with the tasks mentioned in the job description!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific skills that relate to maintaining and installing equipment, and show us your enthusiasm for working with customers.
Showcase Problem-Solving Skills:In your application, don’t forget to mention your ability to investigate and resolve complex technical issues. We love candidates who can think on their feet and provide efficient solutions, so share some examples of how you've done this in the past!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Bizerba
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to weighing and inspection equipment. Be ready to discuss specific models and their functionalities, as well as any troubleshooting you've done in the past. This will show that you're not just familiar with the equipment but also confident in handling complex issues.
✨Showcase Your Customer Service Skills
Since this role involves direct customer interaction, prepare examples of how you've provided excellent service in previous positions. Think about times when you resolved a customer's issue or trained them on equipment. This will demonstrate your ability to project a professional image and maintain strong relationships.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a breakdown or managing stock levels. Practice your responses to these scenarios, focusing on your problem-solving skills and how you prioritise tasks. This will help you convey your organised approach and ability to handle multiple objectives.
✨Understand Health & Safety Protocols
Familiarise yourself with health and safety regulations relevant to the role. Be prepared to discuss how you ensure compliance and maintain safety standards in your work. This shows that you take these responsibilities seriously and are committed to upholding company policies.
